This is the absolute worst company I've ever had to deal with...yes, worse than the phone company and yes, their customer service department IS worse than Earthlink's outsourced customer service department. Their reps are USELESS, at least Earthlink's reps have a manual to read out of!!!

In March of 2009 I ordered a few subscriptions for my nieces and my nephew, naturally when I told them, they were SO EXCITED and couldn't wait to receive their first issues. Needless to say, those NEVER came and after months and months of 40 minute hold times and customer service calls that gave me no information at all, I finally was told that the order was NEVER SENT TO THE MAGAZINE!!! Naturally, I asked for a refund and it is now nearing the end of September and still nothing. I can't even get a hold of them by phone or email anymore. They simply don't answer or don't respond. I've left messages and I just can't believe they are still in business!!!

Do not order anything from this site - it is a SCAM.
If you want a magazine subscription, you will not find it here. What you will find is that your money has been taken, and you have no magazine to read.
I ordered on Dec 17/07 and nothing delivered up until now - Sept 9/08. Emails, calls, waiting...no real response.
SCAM.

I got taken, the same as everyone else. We ordered a magazine for my daughter's Christmas present on 11/28/07. The check was cashed on 12/07/07. Here it is, 5/19/08, and no magazine. I called 2 months ago--same old story--"allow more time for subscription to start." Their phone number now just keeps you on hold, then hangs up on you after about 10 minutes. NEVER USE THIS COMPANY!!!

MagazineCity.com is running a major scam!! DO NOT ORDER ANYTHING FROM THEM.

Here’s how it works:

1. Order your magazines
2. MagazineCity.com charges you immediately
3. You do not get your magazines

The problem is for most people it stops here, because a $10 or $15 dollar subscription isn’t worth all the follow up, but if you do follow up… here’s what happens.

4. You wait on hold for 20-30 minutes
5. They tell you should be getting your magazines soon (problems with the publisher)
6. You do not get your magazines
7. Cycle repeats

I encourage everyone to file a complaint with the Better Business Bureau. This company scams customers. Read the complaints they are out there!

BUYER BEWARE!!! THEY WILL STEAL YOUR MONEY!!! WHATEVER YOU DO DO NOT ORDER FROM THEM, IT'S NOT WORTH LOOSING YOUR $ AND THE PROBLEMS!!!

I ordered a one year subscription to Business Week from magazinecity.com on June 5th, 2007 and they charged my credit card the same day. I received a very professional e-mail with the transaction details reminding me that a weekly subscription may take 4-6 weeks. It has now been 18 +weeks and no subscription, I have called a number of times to inquire, every time i was told a different excuse (can't get through to Business Week, no supervisor, lines busy, don't know what happened, looking into it, you name it).

On September 12th (placed the order on June 5th remember) I was told that I was absolutely going to receive the magazine by end of month that delivery to Canada takes longer (whatever). Of course the magazine did not arrive as promised. I called Business Week, guess what, they have no record of me as a subscriber and of course have not received payment for my subscription.

When I called Magazine City back to confront them they told me it was a lie and I was wrong, they couldn't explain what happened to my subscription or when I would receive it, they would also not refund the money (against their policy) and that at some point!!! I was going to receive my 52 weeks of Business Week (I'm hoping for retirement in about 20 years).

Reps and supervisors on the phone are very, very rude and unhelpful, also the entire phone system is quite unprofessional. Lesson learned for me.

I will report them to BBB, apparently they have to respond to a complaint within 7 days.