Magic Chef
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Category: Home & Garden
Contact Information
Savannah, Georgia, United States
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Magic Chef Reviews
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tybee
June 29, 2011
Product failure Wine Cooler
Purchased wine cooler model MCWC50DBT from Home Depot a little over a year ago.
It was out of warranty by one month. I called Home Depot (Jerks) and they could care less. I then called Magic Chef and was since it was out of warranty they would only cover the compressor. At my expense I had to have it removed and sent to them. I contacted a service man and the charge was more than the junk cost. The serviceman asked me where was the product made. I told him it was from China. Then he politely told me that was my problem. Needless to say I do not shop at Home Depot due to their attitude. I went shopping for another cooler and was determined to fine on made in the old USA. Guess what I don't have a wine cooler because all appliances are made in China. Boy! are we dumb or what! But, don't blame the Chinese it's the USA Corporations that are so damn greedy and looking for the cheapest product to screw the American consumer. They know if it's made in China you will be back in the marked within 6 months to a year for the same item.
Hey! do you remember when Wal-Mart came out and said they would only sell items made in America. Boy was that a crock. Every thing they sell now is made in China.
Moral of story, go to Lowe's or Ace Hardware. Oh! by the way Best Buy is the same.
See ya!
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KWZ
December 1, 2010
Premature failure of chest freezer
This MCCF5W (5 cu. ft) freezer was purchased from Home Depot a little over 4 years ago, and now has a bad thermostat. I was told by Magic Chef that this is a discontinued model, and that a replacement part will take 4 months to get. I hope all my frozen food lasts that long. Avoid this Chinese crap.
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No Magic Chef
March 4, 2010
refrigerator
Wine Coolers are not the only Magic Chef appliances to have bad compressors. I purchased a small Magic Chef refrigerator in September of 2006 in which the compressor freezes. The warranty for this part is 5 years, however I have to pay for labor, $300. I can purchase 2 new refrigerators for that price, definitely not Magic Chef. I am very disappointed with their product.
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slappy2010
February 24, 2010
Wine Frig not working
I too bought the dual zone Magic Chef cooler... it was the last one at the Depot...go figure. However MC was willing to refund me my money completely. Got the refund now I have this gapping hole in my kitchen where I built the cabinets around the frig. The cats and Kids hide in there when we play hide and seek. I am thinking about making it laundry shoot to the basement- maybe a dumbwaiter. Not sure.
Anyway- if anyone could recommend wat I could do to fix it, i did replace the PTC item that one of the gentlemen recommended but still no good. I would appreciate it. Thanks
Nappy nappin in Jersey.
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Ian
March 13, 2009
Bad service
I have purchased four (4) magic chef refrigerators since December 2007 from Home Depot. I have had problems with all 4 of them. This is a high rate of failure for any appliance and I think this model is a lemon.
1) One was broken as soon as I bought it and returned to Home Depot and I got it replaced in October 2007.
2) A second one broke which I received a refund for in October of 2008 because it kept on breaking down despite numerous repairs.
3) I just had two more refrigerators fail this February 2009 and they do not get cold resulting in hundreds of dollars in wasted spoiled food. Given that they are lemons, I want them repaired or refunded to me. Instead they are telling me tough luck since the warranty just expired. They are willing to give me the part but I have to pay for the repair. This is not right since they are selling an inferior product. I think they should be responsible and fix it or refund it.
- MCBR1010W – purchased 12/13/07 - serial #090785214
- MCBR1010GS – purchased 1/15/08 - serial #100795922
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July 29, 2008
control panel not longer works
My Magic Chef Electric Range, model # CER3735ACZ is just over 1 year old and the control panel has stopped working. After doing much research on the Internet and finding out that this is a very common occurrence for this company, I have opted to not bother fixing it since there are so many report that the problem will re-occur in 2 years. This is a very expensive part to replace (about $250-$300 with service call) so if one had to replace it twice in 5 years, that would almost cost as much as the range cost in the first place. I was never very impressed with the range in the first place so I am not upset about that. What's upsetting is that this company is getting away with ripping people off like this. Making such a cheap product and not letting people know that it only lasts for 1 year. I paid $675 plus $60 for S&H for this range and I am totally disgusted with it. I am not well off so I had to seriously think about dropping this now or spending another $600 to extend the life of this piece of crap for another possible 5 years. As far as I'm concerned, anything that craps out after 1 year and then requires almost 1/2 the original cost to repair, with the possibility of extending its life for another 2 years, is not worth the effort. This must be how a compulsive gambler feels. Should I or shouldn't I? I have opted to cut my losses and change brands. I am still debating whether to take this to the Consumer Hotline segment of my local New Channel to expose this line of products.
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June 14, 2008
Majic Chef Wine cooler
Received a Magic Chef wine cooler for a gift last year. All of the sudden it does not stay cold. Called Home Depot in Chandler, AZ and they referred me to Magic Chef. I do not have the receipt nor do the ones that purchased the cooler. Was told by Home Depot they could not help. Magic Chef said it is probably the compressor. ( Seems from your list of complaints that others have had problems with the same product. Perhaps they should have recalled the appliance.) A service call from an independent co. would be at $60 just to look in the compressor plus additional charge for probably a new compressor. Since this was not fault of mine, I feel Magic Chef should replace the appliance. Thank you
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