Magic Jack
5 stars | | (0) |
4 stars | | (0) |
3 stars | | (0) |
2 stars | | (0) |
1 stars | | (467) |
|
Category: Home & Garden
Contact Information United States
|
Magic Jack Reviews
|
Rokko
May 27, 2010
I got a replacement and couldn't get it to work
This thing really sucks I got a replacement and couldn't get it to work even with the suppose tech thats is suppose to help you and they did do a thing and now I have changed to Vonage and when people call in now it automaticlly goes to my e-mail under majic jack I don't want this shit and I would make sure no one that I know won't do it either I have paid for five years and was told I don't get any of my money back.
|
|
Rimhave
May 26, 2010
It cost me 46.00 and i cant even get on to register the thing
I sent for a majic jack. it cost me 46.00 and i cant even get on to register the thing. they say that you have 30 min. to use even before you register the thing, i made my first phone call to my husband at work, i could here him, but he could not make out a word that i was saying. not worth the time and money. shame on majicjack.
|
|
Grengosse
May 26, 2010
I think a lot of people are going to be very unhappy with this company
Recently watched infomercial for the the magic jack . Against by better judgement, I decided to order. Never spoke with a person, all recording. After giving all my info, per the recording since I was using a debit card they would charge me immediately. There was no one to say NO to, even though that was not mentioned on the infomercial, so now I have no choice. Today, I received my Magic Jack and was totally surprised to learn after reading the agreement, that I can be charged internet charges among other charges. This, also, was not mentioned on TV. I am unable to get a customer service phone # to call. I want to return this immediately. When going to the website, it says in order to get credit for your return you must return with a RMA#. OK, so I filled the form to get my RMA # and guess what???? None of my info was accurate enough to get a RMA#. So, Now what???? I think a lot of people are going to be very unhappy with this company.
|
|
Conventione35
May 25, 2010
I have had my MagicJack for a year and for most of that year I felt it never worked properly
I have had my MagicJack for a year and for most of that year I felt it NEVER WORKED properly. It would receive calls, take a voicemail message, send me an email of a call but if I Actually wanted to MAKE a call to "lord forbid Speak with someone" it was virutally impossible because of the extremely poor quality, crackling, screeching and especially the echo. Once I was able to wangle my way through the online troubleshooting screen processes to FINALLY FIND a way to communicate with customer service via the "Live Chat" I have spent many many hours trying to alleviate this problem, doing their little reset process over and over and over and finally gave up. Because I use this number in my business and have business signs reflecting it I tried to get information on how to 'port' that number to another phone company. I NEVER got an answer to that and threatened to report it to the FCC, they didn't care, (they are non-Americans - in India afterall). I got a new computer, plugged in the MJ and thought it was going to work, it did a couple of times so I renewed for a year. But then it stopped working so well and the echo was back, Intolerable!
After much of my own troubleshooting I have found a work around for the echoes, (I tried to tell them about it but being ESL persons, they could care less about that too). The work around for the echo I have found is if I dial the phone number from the softpad on my computer screen and hit send I almost always have a call with no echo, if I dial the phone as normal it always echoes. I figured it would work only as an answering machine but with the work around it might be more uselful. However. The mj does not work with the fax or a splitter as I had planned it to, (they only tell you that after the fact), so I still have to have my landline.
|
|
Milito
May 25, 2010
Charged without preauthorization
Hard to explain..I am at a disadvantage and disabled..they charged me for nothing..never wanted the phone and can't get a refund so far. Now my rent is due.:( I only wanted this to call my sick mother. Magic Jack I am seeing is a scam..I so need that money back:( I really don't know how to deal with this..I have to have that money as I am on a strict budget with not a dime left over in the month because of high rent and bills. No I don't live in public housing either so rent is sky high.
|
|
Stopme
May 24, 2010
Very disappointed with Magic Jack
Magicjack really sucks it not unlimited because right now i need to pay 1 cent per minute cx i have outbound calling and i tought dat outgoin call is free wow i'm so dissapointed of this product wow just incoming calls are free wow dat is so stupid sorry but is the true ... bad service...
|
|
Trybalas
May 21, 2010
Buyer beware of their unethical billing practices
I just got my credit card bill and noticed Majic Jack renewed my account. I didnt authorize the renewal and after chatting online with billing they do auto renewal "as a convenience". They did agree to remove the charges, but I am going to monitor that daily to be sure. So buyer beware of their unethical billing practices.
|
|
Letsloostit
May 21, 2010
The product is falsely advertised, doesn't work and will waste your time and money
It doesn't. This product and the company behind it are a complete scam. The product is falsly advertised, doesn't work and will waste your time and money.
|
|
Chancerre
May 18, 2010
Magic Jack waste money in rural areas
Like a lot of people, I have been sucked in by Magic Jack thinking that it would save some money on phone bills. However, I live in rural (Bush) Alaska where the internet is nowhere as good as in urban areas such as Anchorage, or down in the "lower 48". Based on this and Magic Jacks dependence on broadband speeds, I have not been able to have a single phone call through Magic Jack without severe break-up on my and the recipent's end. I am very disappointed in this, however, I may have to wait and see if this changes when I travel. At this point though, I rate Magic Jack with a 2 out of 10. I can only hope that there is some improvement during my travels.
|
|
Booble
May 18, 2010
Our majik jack stopped working 11 months after purchase
Our majik jack stopped working 11 months after purchase. While in the midst of trying to work with online c.s. had to renew contract. Did so with understanding that if issue was equipment we could return it for refund. They lied. We just learned that not only can we not return it for refund, we have to pay an additional $10 to have a new one shipped.
|
|
RECENTLY UPDATED REVIEWS
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
Escort ladyluck Frankfurt
Bulk SMS Gateway in UAE | Best Bulk SMS Service In UAE
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|