My mother and I ordered place cards from Magic Wand Weddings (www.magicwandweddings.com) and they never arrived. My wedding is only a week away and they are not here yet. We orderred about two weeks ago online. We were told that they would ship within two-three business days. However, we never received an email saying that our order had shipped and certainly never received our order in the mail. My mother contacted customer service twice this week by email, but never received a reply. Incredibly, there is no telephone number listed on the site. We will be filing a dispute with the credit card company.

I have had the same experience as many. I placed my order for take out boxes and stickers for a baby shower on june 23, 2006. It is now july 12 and the event date is july 13th. I was told "after" my credit card was charged that they were out of the boxes i ordered (via e-mail). So i asked for another size as a substitute and waited again for an e-mailed response (i have not yet been able to talk with a human being, they only take messages) i was told they were to be shipped. Well, one day before my event, nothing. I have not received a response, i have not received a refund...it seems they make a practice of taking orders and never sending the products.

Company details:
MAGIC WAND WEDDINGS
1471 Wesley Street
Banning, CA 92220
888-424-7153