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July 24, 2007
Subscriptions not received!
On 2/17/07 I ordered two subscriptions and have not received either one yet. I went to their support ID and opened two tickets for the orders. Confirmations were immediately sent to my email address, but I have had no response. When I tried to go back into the support center, it no longer recognizes me. They also have no number listed, but on my credit card statement, there was an 888-259-8401 with MAGS411.com on the statement. It is always busy, no answer. I even called directly to the magazines customer service. They had no record of Magforless entering my order and said they have heard from other customers inquiring about orders placed though Magsforless.
I would caution anyone falling for the low prices. Getting burned once, far outweighs the potential of saving a few dollars.
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July 21, 2007
Never received 6 magazines!
I ordered 6 magazines in Sept. 2006. 2 magazines were Christmas gifts and neither were ever received. I kept getting the run around. Iwas told there was a backlog at the publishers. All of it is bogus. They need to have their website taken away. It's a B-I-G scam!!!
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July 14, 2007
Paid for product but never received it, no CS!
On 3/17/07 I ordered and paid for 2 magazine subscriptions. I received an email confirmation and my cc was charged. In early July I began emailing to get a status and as 7/14/07 have still not been contacted in any way. All attempts using their website is futile, nothing but an infinite circle... where they don't recognize the order number and therefore can't provide any status. Email to CS and info is returned with an automated message that sends you back to the website that doesn't work.
They 888 number on my cc bill does not work. I will now write to the magazines directly but I believe it is too late to get a refund on my cc as it is past 90 days.
Sweet setup for them... pure fraud.
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July 9, 2007
No magazines! No reply!
Placed two orders and never received magazines. Attempted to contact the company with no reply like everyone else. I have filed a complaint with the BBB.
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June 12, 2007
They never sent me magazines i paid for!
Do Not Buy From This Company! I have read several complaints and mine is typical. I ordered $31 in magazines in mid Feb 2007. When they didn't come after many weeks I sent an email. They asked me to be patient and that they would arrive soon. This ploy worked to get them past the date when I could dispute the credit card charge. Since then they have ignored my repeated emails.
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June 4, 2007
Leave a message for Joel L Simkhai!
(212) 787-1079 - Leave a message NOW... for JOEL L SIMKHAI
Using http://www.zabasearch.com I retrieved following which had a matching address for this JOEL which matched a post from another person on this complaint board. IMPORTANT: THERE IS A DIRECT DIAL PHONE LISTED... I will be calling it often to ask for my refund - Will YOU be calling too? Good luck - and call that number and say... SHOW ME THE MONEY!
http://www.zabasearch.com/query1_zaba.php?sname=Joel%20Simkhai&state=NY&ref=$ref&se=$se&doby=&city=&name_style=1
I ordered a renewal of my Sports Illustrated subscription on March 9, 2006 since it was to expire by July, 2006. Sports Illustrated has no record of being contacted about this renewal.
I have emailed this company several times and have received no response. The phone number listed above is an answering machine which gives the following message: “Thank you for calling. Goodbye.”
According to the New York Better Business Bureau, there have been several complaints vs. this firm. In checking opinions.com, numerous people have also complained about not receiving their subscriptions. BUYERS BEWARE!
S. R.
Details:
Magazine subscription serviceMagsForLess.com
Location: 41 West 72nd Street, 10G
New York, NY 10023
Phone: 888-259-8401
Fax: 877-571-2464
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May 30, 2007
Don't do business with this company!
Like other posts I ordered on July 26, 2006 and never received my magazines. I did get an email saying they were sorry and would credit me. No credit. I called the phone number listed with the charge on my credit card and got a voice message to leave information about my subscription but in the end you get a "mail box full". The credit card company said that I don't have a legal recourse to dispute because is has been too long. Don't do business with this company.
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May 14, 2007
Never received magazine subscription
I've attempted to contact this company several times since ordering in January 2007, and to date I have not rec'd a response from them nor have I rec'd my magazine for which I paid. My last correspondence with them was in april and was promised a reply as to why within 48 hours. I'm still waiting. Efforts to get them online to register a complaint have been unsuccessful as well.
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May 7, 2007
No mags, no refund
On Dec. 23 2006 I ordered 3 subscriptions for 3 different mags from Magsforless.com. After 14 weeks I still hadn't received the mags so I e-mailed them and got this reply:
~I do apologize for the inconvenience. I located the orders you are referring to and was able to identify the problem with getting your subscriptions processed. The issue has been corrected. I can go ahead and personally resubmit your orders to the publisher and put a rush on it. You would receive your magazine within the next 4-12 weeks. If you do not want to wait any longer I can issue a refund to your account. Please let me know which you would prefer to do.
Thank you for your patience and cooperation on this matter.
I told them I wanted a refund and then~
Reply:
I understand your frustration. I am assigning your ticket to the Refunds Manager. You should see a refund posted to your account in the next 4-5 business days.
Thank you for your patience and cooperation in this matter.
Needless to say the Refund NEVER came~
Next Reply:
I understand your frustration. I am assigning your ticket to the Refunds Manager. Thank you for your patience and cooperation in this matter.
After getting the same reply one more time followed by many ignored e-mails I finally received this e-mail.
Follow-up by Meagan - MagsForLess Support Apr 27, 2007 14:56 EST.
We know you are waiting on a response to your email. We are currently in the process of upgrading our systems and will reply to you shortly. Don't worry, we promise that we will get your issue resolved to your full satisfaction.
Thanks for understanding.
As of May 7th I still haven't received any refund. In my opinion WORST COMPANY / CUSTOMER SERVICE EVER!!
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April 24, 2007
Very poor service!
I paid for a subscription for 'The New Yorker' through magsforless.com using my credit card in Aug 2006. It is nine months since then, I have neither received any magazine nor any refunds and no reply to my numerous complaints. There is no telephone number to contact them and I have had the impression that they are bunch of thieves given to stealing customer money. There are thousands of customers like me who are being daily cheated by them and yet they are still in business and no one is taking any criminal action against the company.
Beware people!
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