Here is the email they sent to me verifying that I had paid for two magazines and did not receive them. I responded letting them know I wanted a refund. I sent several emails and called a number I found online and they do not respond at all. I want a refund.

Thanks for your reply. We do hope that you will allow us one last chance to prove ourselves. If you will allow us to submit your order for Shape and Muscle & Fitness Magazines, you will start to receive your first issue within 4-6 weeks. We will guarantee that your order will be submitted this week. Of course if at anytime you wish to receive a full refund, that option is still available. Also we would like to offer you a $10.00 coupon. Please reply to this email confirming which option you refer. We look forward to your reply and to working with you to resolve this issue. Thank you and have a great day!