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rajesh bhole
November 18, 2010
not satisfied with quality
my vehicle logan dlsx(mh-15 -ct 0296 date of purchase 2 nd of september 2010, rattling noise in door trim for 500 kms and then severe concern of carpet getting wet due to ac drain leakage at just 3000 kms of use and i have to leave the vehicle to mahindra dealer at nasik for 2 complete working days .dea;er has how ever attended my complaint but i am highly dissatisfied with the quality of vehicle which gives a feeling that i have made a wrong decision about buying a mahindra vehicle .
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mandar tambe
October 20, 2009
service and information
wanted to buy a mahindra jeep and wanted info. Went to the web site. Relevant page not opening. Went tocontact info. Called the number. Got voice recording that number had changed .Called that number togive feed back of website not opening and to tell them to update changed number. Operator transfereed me without listening. Phone kept ringing. No one picked up. Called again and told operator to hear me through. She did nt and started shouting at me.I told her not to shout and please listen to me. She didnt. Then I managed to get a number for HR. Mr. Manish picked up. gave me number of HR manager. Ria Balsara. he transferred me back to Sandra DSouza, operator.She laughed and asked me to try my luck at Kandivali office. I called Miss Ria, HR manager(?). she heard me through, said, she would take necessary action. I asked her to give me a number that would give info on buying a jeep. She gave me a number.I called the person. Mr. vaibhav Pagdare (?) informed me he was on leave and he was HR and he knew nothing about jeeps or sales and he knew no one whom I could contact regarding the same.I called back Ria. She gave me number of Suchita, head secretary. She was out for lunch. I called back Ria. She gave me Kandivali board number. Kandivali board did not pick up the phone. So I tried calling back Ria. She did not pick up the phone. So I called Ria from my wife's phone. She picked up the phone. She took my number and promised to call back as soon as she found out where a customer could buy a Mahindra jeep. She was aslo kind enough to inform me that this being the corporate office, she knew nothing about jeeps. So where do their wages come from? I as a customer hate being a nuisance in disturbing the officers of this 6 billion dollar conglomerate in their very busy schedule, but hey, I thought, I will just go out and buy a jeep. Anybody tell me an address? Mr. Mahindra? Where do I try my luck?
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