This is with reference to accidental repair of my Scorpio @ tvs service centre kottayam for the last4 months ago, since its not repaired.

dealer of dehradun is refuse to accept the top gear card no 92JI9116 as he said that he is not aware about this card...
may be knowingly or so...

so get him train / inform /or take this card back ...
thanx and regards,
r.k.malhotra

Friends

I had bought a Scorpio in June 2007 and since then I have been happy with the vehicle, however not happy with the dealer ( Koncept automobile Pvt Ltd, Noida), which incidentaly also has service centre. My experience in terms of car service has always been shabby with this dealer. Today I went to the service station to get my vehicle serviced. I told them to get the following stuff done - Brake and clutch noise repair, back door jamming / hardness, driver seat window failure and power window control panel coming off, nozel adjustment, Air conditionary cooling check.

In the afternoon to my surprise i get a call from the advisor stating their is a requirement for change of brake shoe / pads and some drum has also got spoilt. I asked him if it is really necessary to get these changed as my memory was telling me that I have been changing brake pads in every servicing. He gave me all the reasons required to change these. On his words I asked him to change the same. There was whole lot of stuff along with these that got changed which were very costly. The total parts realted to brakes worked out to be around 12000.

Now coming to the most important part of my complaint. This dealers had charged me a total labour cost of Rs 4550 including paid service of Rs 1300, rest is as follows - Consumable - Rs 100, Brake pad & disc change - Rs 750, Brake shoe change - Rs 750, Drum Turning - Rs 900, Hand brake cable change - Rs 300 and last but not the least Rer shocker change - Rs 450.

I have only one question to ask to this dealer - Does money grow on trees and are these charges prescribed by Mahindra. For what have they charged me paid service fees of Rs 1300, just for washing the car. Do they have separate labour charges for each of the activity which is realted to only one function - Brakes. The total bill presented to me was Rs 24809 after giving me a discount of 10 % on service charges after I raised hue and cry. Also to quote the incharge of service advisor gave me this discount as if he was doing a favour to me.

God knows whether this grievance of mine would reach to any senior official of Mahindra, but still I wanted my fellow owners of Mahindra to know about this high handedness of this dealer.

Shashank Bhargava
Contact No - 9811414747

i brought scorpio on 17-8-2009, from sri durga automobiles 55, rama road, new delhi-110015, dealer code ;so11591. now am getting problem of overheat in this vechile scorpio, even i complained twice there but nobody had to come check my vechile i complained on 8-9-2009 .they said some meter problem when i went there and they said they vll change in few days but till no one has come almost 1 month finish it off . if u people vll give like this service to your customer then think who vll bel've on u and ur products its ur duty to satisfy ur customer am not happy with ur service n with this vechile . thanks alot for giving me this type of service. ITS MY HUMBLE REQUEST U TO SOLVE MY PROBLEM.


MAHINDRA SCORPIO
MODEL-VLX
SERIAL NO-92945489
ENGINE NO-94421472
REGISTRATION NO-DL4CNB
DATE OF SALE-17-8-2009


from- bhupinder shokeen,
cont num-9891019444, 9818684404
add-mangol pur kalan delhi-110085

I had purchased a Mahindra Scorpio VLS from G3 Motors, Nerul, Navi Mumbai on the 12th of June. I took the vehicle delivery with a defective starter motor. However, the same got rectified with a new starter motor on the next day by the dealership. ever since, my vehicle has been in and out of the G3 workshop on a weekly basis. The vehicle has hardly done 1200 kms. ( Mind you i got the vehicle delivered with the odo meter clocking 306 kms). that means i have not even run the vehicle for 1000 kms.

Last three weeks its been a harrowing experience with my NEW SCORPIO. After paying close to 10 lakhs for the new M Hawk Machine, it is proving to be a DUD Machine. The clutch of the vehicle has failed for the 5th time yesterday. This is despite the fact that each time it went to the dealership they had assured me that the problem has been sorted out completely. The last time it went to the workshop was on 28th June and i got the vehicle delivered to me at my house on 29th with a promise that the problem has been identified and rectified. But, to my dismay, the clutch gave up last night with my family in the car and stranded for help. It took almost an hour to gather my thoughts and get the damn vehicle moving and reach home.

I tried complaining to Mahindra and their response was someone will call me from the service dept. No one called me till now and i do not expect them to call me as well. The dealer ship people are on a high horse. They are least bothered about after sales and once the vehicle is sold their responsibility is over it this specific attitude piss me off. Fortunately, i understand the vehicle better than their service engineers. ( I am a test driver with one of the best known automotive companies in India).

I must also talk about some of the few good men in the dealership. They are genuine and wants to get my vehicle rectified. But they are not the one who are getting the vehicle done; so their knowledge about the mechanical parts of the vehicle is almost nil.

I am seriously planning to take Mahindra and G3 Motors to Consumer Court.