Majestic Mountain Sage

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Category: Services

Contact Information
Logan, Utah, United States

thesage.com

Majestic Mountain Sage Reviews

MTC72 July 8, 2010
Unprofessionalism and threats of legal action
Without going into explicit detail, I for one, am thoroughly appalled at the way I was treated by Tina Howard, the owner of Majestic Mountain Sage. I recently applied for a job opening that was being advertised by MMS that I heard about from my great aunt, who has been a longtime customer.

After sending in my resume, I made 3 attempts to contact them in a 17 day period; nothing more than a friendly hello and a simple request to see how the interview process was moving. After going the extra mile and sending a thank you letter to the owner for the chance to be considered for the position that was still open, I was greeted to a voicemail on my machine that was from Tina Howard herself, the owner of Majestic Mountain Sage, informing me that I was to never enter her establishment again and to have no further contact with her or anyone in her company under threat of a RESTRAINING ORDER. I am in total shock to hear that she has already filed a similar order against a young lady that was also interested in the same position. Bear in mind, that if I even suspected that my pursuit was too much (despite the scarcity of good jobs in town right now) or being viewed as overly aggressive or combative, I would not be compelled to take the time and write this down. I was raised to be honest and truthful in all my dealings with others. I served an LDS mission in France and also served in the US Navy during the Gulf War and came back home to finally settle down and be a part of the town I missed so much over the years. I wouldn't dare tarnish this town's reputation with nonsense and gossip if it were not God's honest truth.

This is a quaint, peaceful town comprised of hard working, honest, decent christian people. I, personally, came back for just that reason and am utterly shocked and appalled by the behavior of this woman. A grown individual acting in such an immature and unchristlike way is beyond me. I pursued this job prospect because many family and friends within the community have done business over the years with this company and suggested I go after this job. Obviously, every one of them have since been in disbelief over my mistreatment and moreso her behavior.

I admonish anyone who does business with someone of such unrighteous dominion to think twice about future dealings. This is unacceptable behavior for someone who proposes to align themselves within a community or faith that preaches love, kindness and family.

I am truly saddened for Sister Tina Howard and only pray she can one day see what a shame she has brought upon herself and the community by acting so callous.
Thomas March 2, 2009
Bad service
I placed an order with Majestic Mountain Sage for 5lbs of unrefined shea butter. What they shipped to me was rock hard, snow white in color and rancid. If you've ever encountered an oil that was rancid, you know the odor I'm talking about. It was disgusting.

I wrote to them about the issue and requested a refund after the product was returned to them. I received a response from Tina Howard. Apparently she is their Customer Disservice person. I see now where she's mentioned several times on ripoffreport.com and screamed the "F" word at a customer and also harassed one at her place of business.

Ms Howard proceeded to tell me in email that the odor of shea butter was not meant to be worn when I want to entice my husband.

HUH?! I had to look at this twice to make certain I read it correctly. This person doesn't even know me or what my personal status is. I've been a cold-process soapmaker for 7 years. What I ordered was for my business and I found Tina Howard's response completely inappropriate.

She made it clear they would not issue a refund nor would they accept the package back. She then went on and on and on in email which to summarize said "We're Right! You're Wrong!"

This woman is unbelievable. I don't know if Tina Howard is the owner or an angry 15-year-old they let loose to take care of Majestic Mountain Sage's customer service desk but she's costing that company money. In this economy it's amazing they'd let a $38.50 bucket of rancid shea butter come between them and a returning customer.

I immediately initiated a chargeback with my credit card company today against Majestic Mountain Sage, Logan Utah.

Several years ago I had another experience with Majestic Mountain Sage (aka The Sage). I placed an order and when my delivery came, it was someone elses. When I wrote to them about returning this package so I could get the products I actually ordered, they refused to pay for the return shipping of this big package even though it was THEIR error.

I should've trusted my instincts at that point and never ordered from them after that.

STAY AWAY FROM MAJESTIC MOUNTAIN SAGE!

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