My (round trip ticket) flight from newark to delhi (10 Feb, 2009) was cancelled due to weather related problems and I had to book flight in another airline at separate expense to get to India, because it was an emergency. Make my trip has still to date not refunded my money for the one leg of journey ($448 = Rs 21000). My make my trip booking ID is FUSINT20002080595.

We have taken this case to small claims court in New York to sue this fraudulent & inefficient company. If anybody have faced any problems with make-my-trip (in USA), I suggest you to take them to small claims court (you can apply online), and they will make sure, you get your payback for suffering. We will make our experience public in NYC newspapers & on internet, to make people aware of this fraudulent company.

Hello sir, Myself Pooja sharma i was trying to book my air ticket from Delhi to Hyderabad but i was not processed but my money was drop from my account. my moneywas deducted from my account so that i will be able to book a new ticket.Pls
inform me as early as possible.My account no is 30303030642 Sector-30 SBI Bank, Chandigarh.My card no is 6220180144300289408.Before some time i received a
mail and i got a order no from you service the order no is Order FLT00008614944.My contact number is 9780314051.

Thanks

Company is fradulent and customer service is horrible.They rip you off if you provide your credit card number.I talked to customer service rep and requested round trip fare with an Infant.The quoted price was 1530 and I was told it will be charged to my creditcard.They charged m3 2945 plus foriegn transaction fee which was never mentioned .I understand the fee was impossed by my bank but the company never disclosed the information.Never ever book your fare using make my trip.

Hi All,
This is to make everyone of you aware of the day light robbery by makemytrip, the famous airline ticket booking portal.

On 10th of Feb'08, I tried to book an airline ticket from Ahmedabad to Mumbai with GO AIR through makemytrip using my AXIS bank netbanking. Though the amount of Rs 2525 got debited from account but I didnt get the ticket. When I contacted the customer care on 11th Feb, after making me wait for 25 mins on the phone, I was told there is no such booking. After being threatened of CNBC, makemytrip acknowledged the booking and revealed the booking ID FLT1182599.

I contacted their customer care several times(read 30 times) during next 12 days, and every time I was made to wait for at least 20mins just to get the answer to my query "When will you refund my money?" and every time, without any exception, I was told "Mr Chandwani , Just wait for X hours and the amount will be credited to your account." and that X just increased from 24 hours to 20 days. Even indianrail website (a government concern) returns money within four days, and these shameless robbers take 20 days to respond and even after that they say they cant tell exactly when the amount will get refunded.
Even till today, I have not got my refund.
It simply shows shear inefficiency and callous attitude towards customers and I believe they should be realized what we, the customers, can do. They cannot get away by cheating, I should say robbing, a customer.
ITS THE HIGH TIME WE TAKE THE RESPONSIBILITY TO SHOW THAT THESE PIRATES CANNOT GET AWAY EASILY LOOTING US.
I SINCERELY REQUEST YOU GUYS OUT THERE, PLEASE DO NOT BOOK YOUR TICKETS THROUGH MAKEMYTRIP. MAKEMYTRIP OPENLY CHEAT/LOOT ITS CUSTOMERS AND MAKEMYTRIP TAKE PRIDE IN IT.

regards,
Kamal

I booked a passage New York- Delhi- New York for my son Mrigank studying in India using Make My Trip, the carrier involved is Finnair and the reservation code is YYWL62. My Credit Card was debited twice for the price (USD 991). After following up a number of times Make My Trip refunded a part of the excess amount realized but are not responding to my mails for settling the balance amount- being the exchange difference (as the dollar had depreciated against the rupee which is the billed currency for my credit card). I have claimed the amount many times and even though they verbally assure that it is being settled I am yet to receive any amounts even after 2 months!!!