MakeMy trip

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Category: Travel

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Pennsylvania, United States

MakeMy trip Reviews

jdmd7 July 5, 2010

non refund of money

this is the mail which i had sent to make my trip but to no avail

Dear Sir,

i am Mohommad Javed and my mobile no is 9630102636.I was making an hotel booking transaction on 29/06/2010 around 9.45 pm through make my trip website and the payment option was Netbanking(Oriental Bank of Commerce).The hotel name was Hotel Suba Palace in Mumbai, i was trying to book in with check in date 11 oct 2010 and check out date 13 oct 2010
Unfortunetely when my money got debited from my account, a message came on my computer stating that my transaction failed
On the same day I contacted your toll free no, I was assured on that day was that my money would be refunded back to my account within 72 working hours
But when my money is not refunded back to my account, today i again rang your executive and he says that make my trip is not responsible for any unsuccessful transactions.

I am attaching you my account stataments and the 3rd transaction is one concerned, also the cyber receipt is attached, Kindly do the needful which will be highly appreciated

Thanks and Regards
Mohommad Javed
919630102636
[email protected]

Roli July 6, 2009

Refund not processed

I have a serious concern with MAKEMYTRIP's horrendous approach to doing business. these jerks feel they can treat us whatever way they want to ...

I booked a ticket and had to cancel some 6 weeks back, number one they charge my card for the ticket then charge again for the cancellation fee while the consumers are expected with 2 way money stuck up with them for how long i dont know ... I mean what is this guys ...had i known this kind of a business practice with no ethics no responsibility whatsoever. I feel like I have followed up a zillion times already and am less hopeful as I keep reading complaints against them for malpractice.

High time someone should check them out for such wrongful business tactics simply making money with both hands while customers like us suffer.

If anyone has had a chance of getting their refunds please advise cause as they claim to refund in 6-to- 8 weeks i doubt that its going to happen as 6 week s have already passed by and I have no solid from them if and how they r going to refund by or b4 the 8th week !