My wife got a malaysian Airline flight from delhi India to Brisbane, QLD.
In delhi Malaysian Airline employee on checked in counter deposited her three baggage but He attached only two receipts/tags instead of three due to his lazyness. And wife travelling first time so she didn't know how does it work? She thought that employee is experted that's by she didn't ask him anything. He was so lazy. When she arrived at Brisbane airport she got her two bag and didn't find her third bag. Then she went to Malaysian service counter for help. I was with her that time we was trying to explain. But that ladies was so rude didn't listen to us. I am very frustrate with their service. It is so bad.I e-mail to Malaysian airline about lost bag but they didn't response. So suggest me what I need to do now? Thanks

A friend helped me to book a round trip ticket from Kuala Lumpur to Taipei using her credit card. On Jul 25, 2010, upon departure from Taipei back to Kuala Lumpur, my friend was with me while checking in waiting for the agent who checked me in to ask for her credit card to prove her purchase of ticket. But the agent did not request for any proof of credit card. Upon arrival in Kuala Lumpur, I was held by the malaysian airline agents and insisting me to show them a photocopy of my friend's credit card or pay for a new return ticket. On the e ticket, it says :"For security reasons, the following are required upon check-in or ticket reissuance,
failure to produce these documents may result in denied boarding:
1. Photocopy or actual credit card used for the online purchase(s).
2. Photocopy or original photo ID of the credit card holder." Not AFTER you board the plane and actually arrived at your destination.
So I was forced to pay for a new return ticket. The following day, the MAS agent contacted me and asked that I send a photocopy of my friend's credit card so that he can refund my newly paid ticket. An issue was initiated on the 13th of August 2010, I was told that the it would take a maximum of 3 months for the refund to revert back to my credit card. It's been 4 months now and I've not received a cent from MAS. Now the agent is asking me to provide them with my credit card number again so that they can confirm that they actually processed the right credit card. I just want my refund back, how hard is that?

There is currently an advert on the radio that you can fly to one of four asian destinations for only R1700 on Malaysian airlines, off course at the end they mention terms and conditions apply. Usually this means that this excludes Taxes. So I phoned their offices in Cape Town and was told you must book a full ticket to one of their destinations and then from that destination you pay R1700 to one of the four, I did not even ask if that includes the taxes, why could they not have stated that in the radio advert then I would not have bothered, maybe they did while the guy was blowing the irritating vuvuzela.