Mango Products Reviews
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debbie_deb
April 1, 2010
Fraud
Placed an order for my friend on the 29th Jan 10, its now the 1st April and still nothing has arrived! She is out of pocket roughly $250 AUD... We have sent emails and contacted paypal, who even though after the 45days have passed, have opened a dispute against the transaction..hopefully somehow by way of miracle, paypal can get her money back
its such a shame this has happened..as stated before, a small community of people needing this service and this is what happens...
My friend was so excited to be receiving her products as she has started on hormones etc, but now, needs to save 4 times as much money to purchase from a company in Australia!
I hope this company gets done for fraud, cause that is exactly what they are doing, stealing peoples money!!
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DustyP
November 16, 2009
Fraud and stealing
I put in an order to this online transgender prostetics shop on Oct. 22nd of 2008, it is now Nov. 15th of 2009, and I have yet to receive my order. I only ordered on thing and I read a notice on their website stating to give them a few extra weeks to process orders, that they were playing catch up with the over flowing number of orders they are getting. So I waited 4 weeks, 6 weeks, 8 weeks, 4 months, 6 months, and then started wondering, "When the hell am I going to get it?"
So I sent them and email asking what was taking so long and if it was being processed and mailed, seeing as they put my check through in Nov. of 2008. No response.
Another 3 emails later, still no response. I looked on their website to make sure they didnt have a phone number, sure enough they dont. So I sent another, angry email of course because at this point I just want my $80 back. No response, of course.
Finally, Nov. 11th of 2009 I get an email asking if my address is still correct and stating that my order will be sent in 1 day after I confirm my address. Well guess what? Yep, nothing. It has not been 4 MORE days and still no package and no response.
So to anyone thinking they want to purchase anything from them, if you dont mind shelling out a nice chunck of change and waiting extended periods of time to receive it, if you ever do, go right ahead. Otherwise, stear clear of this website and do your research about any other company before you decide to purchase.
As for me, I hope I get it, but another valuable lesson learned. Damn it.
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Jason
January 7, 2009
Fraud and cheating
Mango Products is a business that sells products specially for female to male transsexuals and their turnaround was said to be about a month for people in the United States, but six weeks for over seas. I ordered on a memorable date on purpose so I'd be able to remember the exact order date, and it was September 11th, 2008.
My order, based on their estimate, should have been at my door in October. Because I figured they may be delayed, I gave a week longer, and when I checked the site in November, they posted a notice that their orders would be taking six to eight weeks. By then, it was week nine, and I sent them a kindly worded letter asking that they check up on the status of my order or refund the money. They didn't respond.
Two weeks later, I sent them a similar email, but they didn't respond, either.
Here's the funny thing... On their site, they posted that one hour of responding to emails is ten orders they can't respond to. This, first of all, is bad ethics. Secondly, six to eight weeks is a noticeable thing, because Paypal disputes must be filed within 45 days of payment, which is about six and a half weeks. Because of this, I'm short $100.90 and I can't even buy anything from another prosthetics company.
Only one out of five people I've spoken to have received their orders, and it took two months (February to April). The rest have also received no responses or anything.
This is fraudulent.
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