This was the most frustrating on-line buying experience I've ever had.Our home refrigerator died on Sept 5 and we ordered a replacement on Sept 6.

- I purchased the refrigerator on Sept 6, it finally arrived Oct 11. My family had to contend with living without a refrigerator for 35 days. This was unacceptable.

- I received several emails confirming an Oct 6, 8-12 delivery date and time. I took that morning off work to receive the delivery. Not only did the delivery not arrive, I never received a phone call notifying me that would not arrive. After calling MDS, apparently I was the only entity who did not know it was canceled. Furthermore, no one from MDS ever apologized for wasting my time.

- The delivery was rescheduled for Oct 11, 8-12. Once again, I took off work and the product did not arrive during the scheduled time. And again, I never received a phone call stating the shipment would not be delivered and never did I receive an apology. After several phone calls to MDS, I was told it would now be coming between 1-4. This required me to take ADDITIONAL time from work. At 4pm, it finally showed up and the driver from Sheahan (Matt)was great.

MDS demonstrated a total lack of respect for my time and loss of work hours, caused me and my family great hardship and inconvenience, and never had the courtesy to apologize. Rest assured, I will contact as many online consumer review internet services as possible and warned prospective customers to not use Home Everything or Manna Distribution Services.