I have talk global tec link serveral time and they have not did my phone service right. My husband is in PLEASANT VALLEY STATE PRISION and he have call me 1 time everytime he call now he have to go through someone or they call me and say there is still a block on the phone. I feel if the people you hire to do the job if they can't get the job done get some who can operate the phone system the right way. Why is it so hard for them to do my account the right way. Reverse the situation you wouldn't want someone to call for you and you be expected the call goes straight through. The last person I talk on phone his name was Michael and he said everything should be ok the person before him said the same thing. I was on the phone tonight and your company had me on hold for 30min. that is a damn shame and nobody still didn't help me. I feel like you should give me some more time on my pay plan. You need to talk to your people. I'm very upset how your company is running.
Thanks
Margaret E.Scott-Boozer