Chose this company for our loft insulation as they had telephoned several times offering their services. They asked if they could come on morning of Mon 7th Feb. We spent best part of a day clearing our loft and also time away from work for the the fitting.

Called the company late morning to advise no-one had showed. I was informed I had got the time wrong and they would be out in the afternoon. Called again late afternoon to ask if the fitter would be on his way and was told rather abruptly that it was still within the time frame for him to show. Called in the evening and was told someone would ring back to let me know what had happened.

To cut a long story short, I have called this company at least 10 times since to try and arrange another date/find out what happened and they never return my calls despite repeated promises to do so. I can only assume they don't want this job which begs the question - why did they make lots of calls and come to my home to provide a quote in the first place??

I would not recommend them to any potential customer as we have been left high and dry.