I bought access to a member-only website on 12/15/06, through marketbill.com They inceased the charge by tacking on some anti-spyware program that I didnt order. Being unaware of the $14.88 overcharge, I made several small purchases with my Christmas-depleted credit card. Each of the 4 purchases bounced, due directly to the marketbill overcharge, resulting in overdraft charges of $108.00.

I contacted marketbill and first they refunded the $14.88. Then they said "sorry" and offered me several software packages to atone. Over the course of 4 or 5 emails I kept telling them I wanted compensation for the overdraft fees they caused.

Lastly, they sent me an email saying my account would "credited totally". Success, right?

No, they meant they were refunding the amount of the original purchase.

What irks me is that they acknowleged the overcharge, but in all our correspondence, they refused to even mention the issues of overdrafts. I have my bank statement showing clearly that I spent accordingly with what I should have had in the bank and there was no way for me to know different during the two days it took for their change to show on my account.

I have already seen on the internet several other instances of marketbill.com doing this to other people, i.e., "tacking on" charges. Although they seem ready to quickly refund amounts, this has the earmarks of an internet scam...many people wont notice or wont bother to dispute.

I signed up for a 7 day trial membership for $1.99. I cancelled 10 minutes after I signed up through a link on the website to cancel membership. 24 hours later the company sent me an email confirming that my account was cancelled. The company advertises that if you cancel during the trial period your account will not be billed further. One week later my checking account is charged $39.95, causing my account to overdraw. I call the company and the representative tells me that this is automatic and he will process the refund and it will be reflected on my checking account in 5 to 10 days. Excuse me? You advertise that if you cancel your membership in the trial period, which is seven days you will not be billed further. You cannot take money out of my checking out and keep it for 5 to 10 days. He then asked why I didn't call them to cancel. Uh...because there was a link on the website that said click here to cancel your membership and when I did it told me it was cancelled and you subsequently sent me a confirmation email telling me it was cancelled. Why would I call you? I then asked to speak to a supervisor and this kid told me that supervisor's were not available. When I insisted he get a supervisor he said I'm sorry we don't do that. Seriously, this all really happened no lie. I wish I could post the entire chat on here. I have never in my life seen business practices like this and this company should be sued and put out of business. Fortunately, my bank assured me that I could file a complaint and I would win against the company because I have the confirmation email. I'm just glad the bank will help you in circumstances like this because this business is fraudulent and it is not the bank's problem. This is why we pay high bank charges folks because the bank has to step in and reverse things like this when business WHO ARE NOT RESPONSIBLE WITH THEIR BILLING PRACTICES MAKE OTHER BUSINESSES PAY FOR THEM!!!

I can not believe after all these years of using internet for paying bills, ebay, etc i finally got ripped of by some sleaze bag company providing a software that does not exist, cost me $50.00 but could of been much worse. Keep away from my softwareprovider unless you too which to add to there cheap way of making money.