I was wrongly charged for items that I did not purchase. I had purchased four items and returned two and was charged for the items i returned. I called the customer service department at their corporate office and was disappointed that they were able to pull up the receipt for something i was wrongly charged for yet they were unable to tell me what items they were. This is WRONG. After speaking with the gentleman he said he was the highest up and that there were no managers that I could speak with. After 14 minutes and 19 seconds he hung up on me... when I went to call back the machine stated that it was after business hours and to call back, yet their corporate office was still SUPPOSED to be open for another six minutes.

This is wrong! And unfortunate. I used to love shopping at Marshalls but if their corporate office cant even tell you what items they are charging you for that just seems bogus! The gentleman (maybe i shouldnt call him that, after all he did rudely hang up on me!) said i could go into the store and ask them what items they were. But I didnt purchase anything on that date, therefore i have no receipt! On his computer he had a receipt and still couldnt tell me!!! This is rude, unprofessional and outright wrong...!