my pocket book was stolen in the store, when i went to the front desk to tell them and ask if they can ask there workers too look out for it, she screamed at me, "its not our problem, I dont have time for this shit"...I asked for security she said we dont have security, she was downright rude. I shop alot at marshall and I was disgusted how one human being can treat another one like this, where is the kindness in this world gone. I was with my two year old baby and it was very stressfull. One gentlemen helped me a little and looked on the security cameras, but couldnt find me because they said the cameras are not always rolling. What kind of big store like that soes not have proper security. I am going to take this matter further.

Well here's the thing!!!:
I bought a night table at clearance for $90.00 (it was in awful condition! but that was the most they would reduce it, and I bought it)
then I went in again and found the other ones, much smaller, at clearance market at $72.00, they are all scratched and have no hangers, terrible condition..
-so I went with my mom to the Supervisor of the whole store, and told him If he could come and see the tables and lower the price, because of the terrible condition they were in!

BUT HE DIDN'T, he instead sent someone else some dude, who told us they couldn't and that if they were not sold the policy of the store was to BREAK AND THROW AWAY the tables!!!
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I WAS PISSED!! so I went to the supervisor and in front the clients (and very loud) I asked "hey, can you tell me when you will break and dispose the tables, to see how much time I have!" and he freaked out and said TWO WEEKS!!!

what is this!! first of all, the store cannot tell the client that they prefer to break stuff than to sell it!!!
IS THERE ANYTHING I CAN DO!????????

I work at Marshals part time and I have a day time job that pays well. My Marshalls job is money I use for gas, food and misc. things. I am a minority in the community where I work at, I am in my mid 20's(but looks between17-19). It's already bad enough that when I am at work I am talked down as if I am a little kid but it also feels like I am being watched. So being that my day time job is down the street from Marshalls on my days off from Marshalls after leaving my day job I go to the store to do a little shopping and sometimes bring business by inviting my co -workers to go shopping with me after telling them about a good sale that is going on. Whenever I am in at the store shopping there are two managers and one person at the service desk that all ways makes me feel uncomfortable and gives me looks as if I am up too something. I will give them the benefit of doubt by saying that it is them being bias of my age and "class" versus calling them prejudice. This just comes along with them not knowing me and pre judging me because they fail to know that I do have a college degree and have a decent job. I like working there but when I come across these 3 particular people sometimes it make me want to quite as they make me feel very uncomfortable and not wanted as an employee there. I do not think it’s me over reacting because there are five managers in all and there are only two that I feel are judging me and it’s not just the uncomfortable looks this one particular manager is also rude and unprofessional and instead of being a manager she is shopping, laughing and carrying on with conversation at the service.

my husband bought a halloween candle and a set of body lotion and soap from marshalls. When i went back to the store 2 days after the purchase to exchange the named products, i was told by the cashier that she can't take them back because these items aren't their merchandise !!! She was a blonde mean girl, i think her name was Liz... She's always very rude with customers and made me wait for a long period to tell me that she can't take the items back despite the presence of the receipt and the stickers on the untouched items!!!

This isn't the first time i had to deal with customer service issues at Marshalls!

I spend quite alot of money at your store and when I went to return the things that did not fit me, a new employee had scratched the items I was returning off on my receipt so bad you couldn't even read what the item was which normally wouldn't have bothered me but some girl said here lets switch registers and when she stepped in she started all over and he had marked the wrong items, she of course got the right ones but than when I went to return the things he'd marked off they refused to take it back, which I mean I drop close to 2 grand a month.
It was very unproffessional and rude, and then they said to go home and try to find the right receipts which i had in my hand the first time I went in there, he just marked them wrong, and by the time I got back there they wouldn't credit my card because I was a day over the return policy which was their fault. I'm talking close to 400.00 that should have gone back onto my credit card not a damn gift card. and to add insult to injury, Last night I spent another 300.00 and when I got home and looked in the bag 5 items were missing. I called them up right away and was told there is nothing they can do about it,
This Ladies and Gentlemen is NOT GOOD BUSINESS!!!