TO WHOM SO EVER IT MAY CONCERN.
I HAD PURCHASED A ZEN ESTILO ON OCTOBER 6TH 2007 AND HAD FITTED A DVD PLAYER COSTING 17, 000 RUPEES AND THE LCD COSTING 8, 500 RUPEES. WITHIN A YEAR THE LCD STOPPED FUNCTIONING AND IT IS LYING AT LAXMI CARS - KASHIMIRA FOR THE PAST 9 MONTHS. ONCE I WAS TOLD IT WAS RECTIFIED BUT WHEN I WENT TO FIX IT, IT HAS THE SAME PROBLEM OF THE SCREEN WAS BLANK AND ONLY THE SOUND COULD BE HEARD. I WAS TOLD THAT THE WARRENTY PERIOD WAS OVER AND I HAD TO PAY 7, 500 FOR A NEW SCREEN. SINCE WHEN DID MARUTI START SELLING NON BRANDED SPARES IN THEIR SHOW ROOMS. TILL KNOW I HAVE ONLY PURCHASED SPARES FROM MARUTI.
FIRST I WAS TOLD THAT THE FUSE WAS MALFUNCTIONING AND THEN IT CAME TO WARRENTY.
MY VEHICLE NO IS MH-04-DJ-1974
MY NAME IS DAN.A.PEREIRA
PLEASE COME OUT WITH A SOLUTION OR ELSE I HAVE TO GO TO SOME HIGHER ATHOURITIES.
REGARDS,
DAN
9870686804/9967732446.