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seema hegde
April 13, 2010
regarding short circuiting the electrical wires within ALTO-lxi
I have felt very bad due to the problems created by the servie centre regarding the unneseccary problems created by the saketh, authorised dealers of the maruthi suzuki cars, tumkur.
matter: last month we have met thorugh a very small accident in which the bach door, indicators and bumpers were damaged, then i leave the vehichal at saketh for the repair claming the inurance, they kept the vehical for about 20 days for the minor repair and by the time the vehical was deliverd it, indicator, head lite were not working, then saying the fuse is burnt, they replaced with 150w bulb, eventhough the specificaqtion is 90w. a day later, the brake lites went off, again when taken to the service centre, replaced that blubs, two days later, the reverse gear music connecting wires got through with the brake, and all of a sudden the wites were all burnt and burning smell came from the car on drive and all the horn and music started howling..when an external mechinc was called on spot he checked it and told due to heavyu load batterty and wrong insulation the wires are shortcircuited and entire wiring connections are completely burnt.
due to the irrersponsibilty of these guys i am in unnesscary troble and the spares are not avaliable anywhere to replace and order has been placed for that and to get it ihave to wait for another 15 days..they have given me a lot of unneccssary trouble...
who is resdponsible for all these..will maruthi suzuki pepole will take any responsibility?
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