I have bought this car from Bhandary Automobiles, Haldia (Kharagpur), West Bengal through ICICI bank finance. Now I have pre close the balance loan amount and bank has given me no objection certificate. Few days back I have come to Haldia for my official Job (IOCL), so I have planne d to withdraw my hypothecation from my blue book. So I have submitted all the relevant original documents to the branch manager Bhandary Automobiles for withdrawal of hypothication of my car as I have bought this car from Bhandary Automobiles and my RTO is Tamluk. I have lost my tax card that's why I have requested Bhandary to issue a duplicate tax card from Tamluk RTO and I am ready to pay whatever the extra amount charges to issue duplicate tax card. But they have just kept all my documents and did nothing even after 21 days. I was having limited time period, so I want to withdraw the hypothecation. But they have just kill my time and did nothing. They have even not contacted me that they have not submitted it to RTO. Whenever I had followed up, they told that they are in process. When finaly I went there to enquer, I found that they have not submitted the documents to RTO. So I have got back all the documents with my disappointment as my stay at Haldia was already over. I have felt very bad as they behave differently at the time of purchase of the new car and just opposite when I require their services.