Respected Sir,

I have brought Maruti 800 in 2003 from Kolhapur Sai Service, I was proud to be one of the customer purchasing maruti 800, economy car for middle class families. But when ever we drop car at your authorised service station they every time charge in bracket of 3000 to 5000. Comparing to competition your rates are much more. I thought only SAI SERVICE charge extra every time. One fine day I purchased a coupen from your second authorised dealer Vakratunda Motors of RS 500, It has clearly written in that as things which are free at servicing, every thing agreed but the same story repeats on 4th April 10, I dropped my car in morning, the dealer estimated me with a cost of Rs 4800. Secondly I am sure they have dashed my car some where while servicing, I did not said a word, is this kind of staff maintaining relationship with customers. They would have told and done touchup for body, but they ignored. Secondly I need true help as how every 6 months your dealers take some new problem and make a bill of 3k to 5k Rs. How can we purchase and recomend to purchase Cars from Maruti Udyog, Looking forward for your kind co-operation.


Regards,

Nikhil Desai
09922625435
Kolhapur

i had given my maruti 800 for service to s.b.cars pvt ltd at kanpuron 25th january 2010. .durng the service mobil oil of the engine was not changed which resulted in the engine break down. it was atotal negligence onthe part of the dealer. so please take appropriate action against the dealer. car regn no.up-79A/9865 JOB CARD NO.JC09009684. my contactno. 9359922587 9045514636.

I am sharda rani, mobile no. 09464088001. I have purchased new maruti car 800, on 1 october 2009, from dealer TRI CITY, zirakpur, at that time they have committed Rs. 2500 return cheque against govt. employee scheme within a week after purchase. but we didn't get any cheque from their side. Also they are not giving any suitable reason for the delay. Kindly take the necessary action as soon as possible.

we r getting our cars 3488 & 2619 serviced
every year from NARINA. Previously they provide plastic bag to deposit tool kit or insurance policy etc.
Today, 6.9.09 they denied to plastic bag as banned by Delhi High
Court. Hon`ble High Court banned non biodegradeable plastic bags not basic services to the
customers. Provide biodegradeable or paper bags or inform to the customers to make own arrangement when they are booking for the day of service.

Neither customer complaint/suggestion book was provided nor PRO Desk was visible. Customer satisfaction is very essential to survive in the competitive world.

After long 2 hours(Approx) waste, biodegradeable bag was provided . Alas ! again paper were denied to accept at security check.

Moreover web site address missing at job order card
which is very essential.

HOPE TO IMPROVE UP TO CUSTOMER SATISFACTION

I have purchased a car in january 2008 Maruti 800, M-2004, color white, after six month I have found the body rust in the car.