i have purchased maruti swift car from Automotive MFG PVT.Ltd Nashik On Dated 26/08/2010 My Invoice no is 80391 and allotment no 3702-s 01720 and booking dealer : 3702
chassis no MA3FKEB1S00-592515
Engine No - D13A-1452337
REGN. NO. MH 15 CT 0233
After 1 st service we have found oil leakage problem inspite of regular remind the dealer of oil leakage he has no able to fix the problem
Actually there is Manufactoring defect but the dealer is not
respondinding properly.i have visited the dealer more than 10 times always they say to come another day so i request u to replace the oil chamber of my car immidiatly other wise i will foricely to take some legal action .
cc to Times of india (Nashik)
plz do the need full as soon as possible to avoid legal action
For any futher clarification Plz Contact mob 9850810233, 9637267743
email id : [email protected]

I am Ajay agrawal from janjgir purchased one Maruti swift vdi in jun2009 registration no cg 11c 9500 from your authorised dealer based in bilaspur (satya auto ). in last 15th may my car was accident, I had informed to dealer at korba (satya auto) same day but they didnt respond.i send my car trough my own source. i submitted all paper which is required in accident claim.

Subsequently, I had sent my car on the 19th of May'09 after giving all the details of the jobs to be done. Sir, I stay in a remote place and it is not possible for me to come to korba every now n then. I am very very disappointed with the after sales service of yours authorized dealer. I am regretting for buying a vehicle from Maruti Udyog limited. but the response is very poor.on the 5th of june my car is untouched in your service centre Overall, I had a very poor experience with satya auto korba I am surprised, being such a reputed company, how can you have dealers like this, who doe snot even understand the job or does not want to understand and is not customer friendly. SHAME ON YOU.

CAR Registration No : HR -51 –AF -3510
Fuel Type : DIESEL
MODEL : SWIFT VDI
Owner Name : NARESH RUBBER UDYOG, Faridabad
Vehicle Color : White
Maker's Name : MARUTI SUZUKI
Mfg.Year : 2009
Maker's Class : MARUTI SWIFT VDI-BSIII
DATE OF PURCHASE : 29.08.2009


Dear sir

We had purchased Maruti Swift on 29.AUGUST, 200 from Vipul Motors (P) Ltd, 27/5 Mathura Road Faridabad . My Car No. is HR -51 – AF -3510

We have been facing problem in Break & Engine abnormal noise especially from January 2010. This problem has been told a number of times to the service centres but has not yet been solved till date. According to Service station engineers this problem is in 90% swift vehicles, but, we are not accepting the same and this has to be resolved as early as possible.

Please advice us what to do.

Thanks

AMIT DHALL
Cell # 09818597000
Email : [email protected]

I have purchased Maruti Swift VDI and its now 6 months old. Now I am getting very smell in fan blower for one or two minutes when I start the vehicle. During my second service, i have told the same to Maruti technician, for which he has advised since the vehicle is new there will be plastic smell and asked me to run the AC without Blower keeping on.

I am not happy with the feedback what he has given, since the smell was not there for first 5 months and I have checked in other swift car also.

Can someone tell me the reason for the bad smell.

Eshwar
9223276076
Mumbai

Dear Sir:

I am forwarding a series of letters which I send to MUL re my problem. But till this date they haven't fixed it.


Please include the following line in all replies.
Tracking number: HT20080519_0000000195

Dear Mr. Paul,

Thank you for visiting our website.

We regret the inconvenience caused to you, However we request you to kindly send us the location or code of the Maruti Dealer from where you got the car serviced. This will help us to resolve your complaint at the earliest.

08A1
RANA MOTORS PVT. LTD.
[email protected]
Rikhi House A 2/7 Safdarjung Enclave
Opp. Bhikaji Cama Place New Delhi
011-26712222 (8 Lines)


08A4
RANA MOTORS PVT. LTD.
[email protected]
Tis Hazari Metro Station
Boulevard Road
New Delhi
011-23972222/23972225


Regards,
ANY TIME MARUTI
(Call- 9910202020 or Toll Free-1800 1800 180)
International Toll Free Numbers:
1866 527 5698 (From USA and Canada)
0800 0852247 (From UK)
Please Visit us at <http://www.marutisuzuki.com>
006
=============================
-----Original Message-----
From: <[email protected]
Sent: May 19, 2008 3:40:18 PM IST
To: <[email protected]

<http://202.134.195.55/images/mail_toplogo.gif
Dear Admin,
Baiju Paul has posted enquiry
Name Baiju Paul
Email [email protected]
Address Type3, Qtrs No.31, A V Nagar, New Delhi
State DELHI
PinCode 110049
Phone Number 9810162663
Model Maruti Swift
Registration Number DL9CR 6543
Enquiry About Service/Problem in Vehicle
Enquiry
I have bought a Swift VDI 2 months back. I have done the first service
at Rana Monotors, delhi. I had a very bad experience there, (they put
petrol engine oil into my diesel car) Since I have noticed it, after
several arguements they changed it. Anyway now the problem is a lot
black particles (powder)are coming from the emission pipe. My white
swift's back side is now almost black. What is the reason? I have always
driven the vehicle at speed of 60-80Kmph. Maintained the rpm under 2500.
Using only premium diesel.Kindly let me know the reason. I was having a
Swift Vxi earlier, and with great expectation I bought this diesel
swift. But I am totaly disappointed now. Please solve this. Also even in
highways it gives only 16-17 and in city 13Kmpl Thanks and Regards Baiju
Thanks & Regards,
Baiju Paul
<http://202.134.195.55/images/mail_bottomlogo.gif


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Baiju Paul
<[email protected]> Tue, May 20, 2008 at 3:41 PM
To: "[email protected]" <[email protected]>
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Dear Sir:

Thank you so much for your quick response.
The dealer code is
08A1
RANA MOTORS PVT. LTD.
[email protected]
Rikhi House A 2/7 Safdarjung Enclave
Opp. Bhikaji Cama Place New Delhi
011-26712222 (8 Lines)


Vehicle serviced at there Okhla service centre. Vehicle clocked 4300 km. now.
HT20080519_0000000195

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--
Baiju P Paul
Mob: 098101 62663
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Baiju Paul
<[email protected]> Wed, May 21, 2008 at 12:58 PM
To: "[email protected]" <[email protected]>
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Dear Sir:

I am still waiting for your reply. See, this is my 7th Suzuki car. None of the previous car gave any trouble. Infact the delay from you and the dealer really disappointing me.

BR
Baiju

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[Unstarred] [email protected] Wed, May 21, 2008 at 2:10 PM
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Baiju Paul
<[email protected]> Thu, May 22, 2008 at 11:30 AM
To: [email protected]
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Tracking number: HT20080519_0000000195


Sorry to tell that no one respond yet. I believe we are living in
India not in Antartica. If you have post sale support, do something.
I am not at all happy with your servicee. Next time I will not think
about suzuki

Regards

Baiju
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[Unstarred] [email protected] Thu, May 22, 2008 at 11:48 AM
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Baiju Paul
<[email protected]> Mon, Jun 9, 2008 at 6:05 PM
To: [email protected]
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Dear Sirs:

As per your directions, I went to Rana Motors and the engineer from
Maruti was there. He checked my vehicle and then asked the mechanic
to clean the intercooler and nozzles. (that's what I understood) He
told me it would be better If I change the engine oil, I immediately
said to change the engine oil also. (they charged me for the oil.)
After these exercises also the vehicle infront of the techincal team
emitted a lot of black smoke at an rpm of 3200 and it incresed as you
hike the rpm. The Engineer told me that it is because of the
particles already in the emission pipe. This should be alright after
100Kms. I drove another 600kms and given the vehicle for Second
service. This morning I went for a pollution Check up and my car
failed in the pollution check up. Again the same thing even at 2800
rpm the vehicle emits thick black smoke.

As you are aware in a city like Delhi nobody can drive the car more
than 2000rpm. So I couldn't notice this.

Frankly speaking I fed up with this vehicle and the way you have
treated my case. I cannot take leave everyday and take this vehicle
to the dealer for inspection.

It is 100% sure that it is a mechanical fault (my mileage is
12-13kmpl) Either solve my problem ASAP or else take this car back
and pay for my troubles.

After spending 5.5 Lakhs for car and a carfull of troubles.

Best Regards

Baiju
9810162663
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[Unstarred] [email protected] Tue, Jun 10, 2008 at 6:14 PM
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Baiju Paul
<[email protected]> Fri, Jul 25, 2008 at 5:37 PM
To: "[email protected]" <[email protected]>
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Dear Sirs:

I am extremely sorry to tell you that my car problem is not yet solved. This is the 4th time I am reporting the same complaint. From my swift VDi which is hardly three month old a lot of black smoke is coming. Last time your engineers said its because of fuel. they just removed a tank full of diesel from my car and put BG additive. Once the effect of additive gone again the same black smoke is there. I am sure you have given me a faulty engine. If I am not getting justice from you immediately, I will definitely report this to PRESS and conumer court. Please try to understand in this three months I went six times to the workshop. Please do the needful ASAP


Baiju
09810162663
DL9CR6543


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Baiju Paul
<[email protected]> Fri, Aug 8, 2008 at 6:17 PM
To: [email protected]
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Dear Sirs:

I am forwarding the communication between MUL and me.

My problem till this date not solved. Today after several repeated
calls to your engineer Mr. Vivek, he asked me to bring the vehicle to
Rana Motors for EGR and Turbo inter cooler fin cleaning. They have
already done this last time. But no result. This is the 3rd time I
am going there for the same complaint. And no one from Maruti
responded to my e-mail which I sent on July 25th 2008, Rana Motors
Manager Mr. Srivastava and engineer promised me that they will arrange
the delivery of the vehicle by today evening 7PM. Now I got a call
from them that they couldn't finish the work. Again when spoke to Mr.
Vivek his advice is take the vehicle today then bring it some otherday
( after wasting the whole day) I do not understand this. I really
fed up with the dealer and MUL.. If you are not intersted to solve my
problem, please let me know. I cannot spent my time for your hit and
try method. If it is a mechanical fault take it to your factory and
fix it. Ottherwise compensate me and take this stupid car back. Who
will pay for my money and time spend on this car? If I am not getting
justice in 24 hrs time I will definitely bring this matter to Consumer
court. I have proof for everything.
The stupid engineers at Rana put petrol engine oil to my vehicle at
the first service. I reported this matter to you but nothing
happened.


Look forward to hear from you.

Baiju