To,
Manager,
Grievances Cell
Maruti Suzuki

Respected Sir/Madam,

Sub: Complaint for Non delivery of tools in Maruti Wagon-R LXI Duo BS-III

Details of a car as below,

Model : Maruti Wagon-R LoXI Du BS-III
Color : Ocean-Blue
Dealer : Prem Motors, Gwalior
Order no. SOB09001684
Order date:- 07/10/2009

I brought an above mentioned car on 9th oct 2009, but till today (23/10/2009) i have not received my tool kit with car. while as per my knowlledge each car consist its toolkit within it. i visited thrice to the show room for that but all the time they told they the tookit is finished.
I have to go outside the city how the customer will mange without tools in a car.
Please send my tool kit as soon as possible.

Regards
R. D. Sharma
Gwalior (M.P.)