To
Managing Director,
MUL, Gurgaon.
I purchased maruti WAGONR-LX model Nov. 2004 from APRA AUTO I Ltd. Gurgaon in the year 2004. After 35000 Km running of this car, i face a lot of problem with car engine. i checked car with one of authorised dealer of maruti . They told me that there is engine problem and need to be worked on engine as it consumes engine oil as giving bad average. it is also giving combustion back with engine oil. it is a single handed car & i donot run this car on long distance. Despite of this, problem with engine occur in early stage. I am not satisfied with the quality assurance given by MARUTI as after so many R&D they get release car in market. Agency said that ther is a problem in petrol . tell me that i can not produce petrol for my own car . i can only use petrol available in the city. so, this cannot be an excuse.Every body is using the same petrol. I handed over my car to Maruti Auhorise service station RAJ-SNEH at Delhi road, Meerut.Now tell me what to do..as maruti assure the life of engine for about 1 lac KM. Why should i spent rs 25, 000 at the cost of negligence of Maruti people. I will not suggest other people to go for buy a car from Maruti if such complaints is not been attended by Maruti on their own cost & that can also provide Maruti a compititive edge & go for aggressive R&D in this cut thort competition era.
Rajeev Saxena, 18, golden Avenue ph-3, Meerut
Ph: 09412515049