To,
Maruti Udyog Ltd.
Delhi

Dear Sir,

Myself, Dr Urvish Joshi from Ahmedabad. I have purchased WagonR LXi in May 2008 from Kiran Motors, Ahmedabad.

Allotment No. 0102-B-20907.

It has recently come to my notice that in the name of RTO Life time tax,

I was charged Rs. 18627/- at the time of purchase. (Attachment # 1 & 2 - Receipt by Kiran Motors)

When I got my RC Book for the vehicle (A property of Govt of India), the amount stated clearly is Rs. 17063/- (Attachment # 3 - Scanned copy of RC Book, Page 10).

I felt over-charged by Kiran Motors & the difference of Rs. 1564/- was immediately brought to the notice of the officials (Mr Nishith Mehta & others) at Kiran Motors, Navarangpura, Ahmedabad office.

To my great disbelief, I faced extremely rude treatment without any explanation for the issue and in absolutely non-pardonable manner, I am told to FORGET this amount as ITS ALRIGHT in Govt. System to FEED(!) money to RTO agents while getting the vehicle passed and my hard-earned money was utilized for the same!

I am a Govt. officer and I completely understand the gravity of these statements.

This is the same issue with other 4 colleagues of mine who purchased Maruti cars from Kataria motors sometimes back. To their good fortunes, their issues were taken care of by Kataria Motors and with due apologies, they are reimbursed the difference of amount in cheques. For me, the relevant authority is Kiran Motors and the concerned officials are refusing to accept the mistake.

The matter is a serious fraud as it is involving money, moreover, its the case of prior non-information by the company to the customer and being an honest citizen of this country, regardless of the amount involved, I am fully willing & prepared to take this matter to both electronic and print media as well as to the court of law with necessary documents ready of not only me but other customers too who are the victims of this criminal cheating. My documents are attached herewith for reference.

Before doing so, as a loyal Maruti customer (with owing other Maruti cars since last 9 years besides this new WagonR), I feel a moral obligation to inform you about the issue.

I have been quite disheartened by the officials of Maruti Udyog at Kiran Motors, Ahmedabad so far, anticipating a quick response from your end in order to prevent further consequences.


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Dr Urvish Joshi
+91-99250 45247