MARUTI/SWIFT VXI

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Category: Automotive

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India

MARUTI/SWIFT VXI Reviews

Lt Col K U Naidu (Retd) May 19, 2011
UNSATISFACTORY SEVICE FROM DEALER
THIS IS REGARDING THE 3 FREE SERVICINGS BY THE AUTH DEALER AT SOLAPUR, MAHARASHTRA- CHAVAN AUTOMOBILES.
OF ALL THE VARIOUS TASKS TO BE CARRIED OUT ON THEVEHICLE ONE CAN ONLY CHECK THE WASHING PART. ALL 3 TIMES THE WASHING WAS ATROCIOUS. IN FACT AT THE TIME OF THE LAST SERVICING IN MAY 2011 I HAD THE CAR WASHED 3 TIMES- BUT EVEN AFTER THAT THERE REMAINED MUCH TO BE DESIRED.
I HAVE MENTIONED THAT ON THE SERVICING SLIP WHICH THE CUSTOMER IS SUPPOSED TO SIGN. I ALSO TOOK THE TROUBLE OF FILLING OUT A COMPLAINT/SUGGESTION FORM. IT IS ALMOST 2 WEEKS SINCE -- BUT NO RERSPONSE OR INDICATION THAT COGNIZANCE HAS BEEN TAKEN.
INCIDENTS HAVE LEFT ME COMPLETELY CONVINVINCED THAT THE OTHER TASKS AT SERVICING (ADJUSTMENT OF TENSINS/ PLAY ETC) ARE NOT DONE.

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