ON JAN. 11, 2009, I ORDERD ONE PAIR OF NELLY DARK NAVY PUMPS FOR 69.95, I ORDERD ONE SABLE WILD RICE PUMPS FOR 39.95, AND I ORDERDE ONE NELLY GRAY NAPPA/SWADE FOR 69.95.

I RECEVIED THE NAVY PUMPS AND SABLE WILD RICE PUMPS.

I RETURNED THE SABLE WILD RICE PUMP WHICH WAS 39.95. THE NELLY GRAY WAS ON BACKORDER AND I RECV. IT ON FEB 11 09.

I ORDERED A BRONZE LEATHER/SWADE FOR 69.95 QAND I RETURNED THEM BECAUSE THEY LOOK LIKE THEY HAD BEEN WORN.

THIS LEAVES ME WITH ONLY TWO PAIR OF SHOES FOR 69.95 EACH, A TOTAL OF $139.90- $6.95 EACH WHICH =$126.00, I OWED. I AM BEING CHARGED FOR AN EXTRA $70.50.

I HAVE PAID THE $70.50 AND CLOSED THE CREDIT CARD BECAUSE THEY ARE NOT RESOLVING THE PROBLEM. THE REASON I PAID THE $70.50, I HAVE GOOD CREDIT AND I DO NOT WANT IT TO EFFECTED, BUT I WOULD LIKE TO HAVE MY MONEY BACK. IT IS NOT FAIR FOR THE CREDIT CARD COMPANY TO NOT BACK ME UP AND IT IS NOT FAIR FOR THIS STORE TO TAKE MY MONEY. PLEASE HELP ME RESOLVE THIS. MY ACCOUNT # WITH THE CREDIT CARD COMPANY IS ENDING IN 0140, CASE ID # IS DP0182987 AND THE NAME OF THE CREDIT CARD COMPANY IS JUNIPER, LOCATED AT: CARD SERVICES, PO BOX 8801, WILMINGTON, DELAWARE, 19899-8801, AND THE TELEPHONE NUMBER IS 888-232-0780.

THE CREDIT CARD COMPANY IS CLAIMING I DO NOT HAVE PROOF OF SENDING THE MERCHANDISE BACK. I DON'T BECAUSE I USED THEIR SMART METHOD WHICH DOES NOT REQUIRE A RECEIPT, AND THE POST OFFICE STATED I DID NOT NEED ONE WITH THAT TYPE OF RETURN.