I pursued Master matchmakers after learing about them from a friend who signed up but never used the service since she started dating someone right she met through friends after signing up and paying for it ($5.5k for a lifetime membership and 5 guarenteed matches). The experience can be summed up as follows

FRAUD, SCAM, NOT REAL DEAL - RUN, RUN, RUN!!!

They spent the majority of the time pushing coaching sessions, changed contract terms AFTER payment was received and provided conflicting information and information on their business, business practices and references. For example, when asked to send over references, they sent over a bunch which had the same quote attributed to 2 different people. That was the 1st flag. 2nd flag was they continually pushed coaching sessions, even when I put the process on hold as I had a date lined up their response was to spend $2.5k with them for coaching only so "I don't mess it up". Now mind you, they didn't know me from a fly in the wall and we had only exchanged emails and had maybe 1 phone conversation. 3rd flag is was when contract terms were non-negotiable, they would only commit to 3 matches (agian for $5.5k which was suppossed to include coaching) but could drop you as a member if you were deemed a challenging match without a refund and would provide no specifics. 4th flag came when instead of pursuing the net new contract, my friend offered to transfer her contract to me (which is outlined in their contract terms) and all of a sudden the included coaching was no longer included and they wanted additional money for that.

Here's timeline (which I sent to them as well) which outlines their craziness (cleaned up to remove names and include context in <> brackets)

The original agreement offer was for 3 matches, which you explained was based on the organizations previous history with making matches. But you also agreed and added language that I would be kept in the system for additional matches beyond 3 since matching at this investment level is based on current available clients (i.e. not a search for new ones matching my criteria) and as a woman of color interested in meeting a man of color, the options are more limited. Though we know it only takes 1, the right one and that’s the goal, there are still the realities of timing and the like. You also stated formal consulting was included in the price of $5500 and the cost could/would not be modified even if the formal consulting was not pursued, though it was highly recommended.

Then I noticed the transfer option and decided to pursue that option through <my friend>. That was agreed to by you and a new agreement was sent over. When I saw the new agreement it stated 5 total matches (based on <my friends> terms) and none was outlined for consulting which seemed to contradict previous agreement term, I again reached out to you. At that time you indicated that informal consulting was included with the transfer fee of $450 and any membership agreement – that answered my question on how I would be appropriately matched with other clients so I chose to move forward, sent over the email saying as much and indicated I would call with credit card information as I agreed to those terms. The agreement I agreed to was for 5 matches and no consulting.

However, after payment was processed, and terms agreed to, I received this new updated agreement with new changed terms to add in formal consulting. In your email to me you state “she <mater matchmaker owner> is allowing you to have 3 coaching sessions with your membership at no additional cost.”, however that is in direct conflict with what you then outline in your email below stating “So your options are to pay $2000 for the coaching and keep 5 matches, or convert 3 of the free matches that you are receiving into the coaching sessions at no additional cost” it can’t be free/included as well as at additional cost, this also contradicts your previous comment on not being able to have more than 3 matches. Lastly, at no time was it communicated that formal consulting was mandatory until this last agreement was emailed over which I have declined to move forward with.