MasterCard

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Category: Business & Finances

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United States

MasterCard Reviews

Sean April 17, 2009
Subscriptions
Don't pay for a subscription using a Mastercard. Even if you cancel If the company want to take further payments they can. My subscription was renewed without my knowledge or authorisation and Mastercard said that if the company want to keep taking it they can do and there is nothing you can do about it unless you get the company to stop.
I paid for a subscription to Spyware Doctor and then removed the software some time later and forgot that I had given my credit card details to subscribe - until the bill turned up with another annual subscription taken out of the account under the name of DRI PCTOOLS.COM
I called Mastercard and they said even if the account is closed they can still take the money out!
I have to complete a dispute form which apparently will at least mean that if the subscription is continued Mastercard will re-imburse my account, but I would rather they refused to pay it like my bank would.
Diana December 9, 2008
Fraud
I had received a phone call from a company stating that they were with Mastercard and they told me that I would receive a gas card and a vacation offer sent to me for being a loyal customer. The guy had my Mastercard # but stated that my card would not be charged, I never gave him my #. He stated that they would send a packet to me but would only charge my account if I called the 800 # to activate it. I never received anything in the mail.
I had a few charges on my bank account and one was from Bella Clear for a total of $73.87. There was one from MHP Med Health Plus for $62.67. I had 2 charges for $1.00 each from Leisure Time and Discount Savings Plan.
I called Bella Clear and spoke to a customer service rep that stated that I agreed to receive this product over the phone with the company that offered the gas card. I informed him that I never auth this and never received it. I told him to refund this money back to my account and he told me that I would have to return the product in order to get a refund. I asked him how I was suppose to return a product that I NEVER received. He gave me a tracking # from the post office. I asked to speak with a supervisor and he told me that he would have someone call me back but they would tell me the same thing.
On Saturday morning I received a phone call at 6:40 am from this company claiming to be Mastercard stating that he had a returned package and wanted to verify my address. He started reading off the address and then paused, he then stated 'Oh, you live in California, its only 6:30 am there...Ooops'...click. So now this guy has something returned to him that I am being charged for and he didnt get my correct address to send it back out. I was asleep when he called so I barely remembered the call until I called Bella Clear today.
I called Mastercard and asked about this offer and who I need to complain to about this and the lady stated that Mastercard doesnt call out to anyone with offers and their offers are only online.
September 11, 2008
Harassing phone calls
I currently have a mastercard through Continental Finance. At first, I ordered this card only in hopes I could re-establish my credit. Now, every month, even when I'm not late on my payment, they call me. This month I was 4 days late and every day, including the due date, they called me at least 10 times a day! They called me at home and on my cell phone. I have asked them, every month, not to call me at all but they told me that it's a "courtesy call" and they cannot guarantee the calls will stop. This month was the end of my rope with them. Today, alone, there were 6 calls on my caller ID at home and 6 calls on my caller ID on my cell phone from them! That's 12 phone calls in one day! That's pure harassment and I'm now looking for an attorney to sue them for it. DO NOT get a card from this company!!!
September 11, 2008
Harassing phone calls
I currently have a mastercard through Continental Finance. At first, I ordered this card only in hopes I could re-establish my credit. Now, every month, even when I'm not late on my payment, they call me. This month I was 4 days late and every day, including the due date, they called me at least 10 times a day! They called me at home and on my cell phone. I have asked them, every month, not to call me at all but they told me that it's a "courtesy call" and they cannot guarantee the calls will stop. This month was the end of my rope with them. Today, alone, there were 6 calls on my caller ID at home and 6 calls on my caller ID on my cell phone from them! That's 12 phone calls in one day! That's pure harassment and I'm now looking for an attorney to sue them for it. DO NOT get a card from this company!!!
August 13, 2008
unwanted credit card
recieved mastercard credit card in mail, telling me to call to activate. I did not apply for it, nor do I want it. It was issued by First Bank of Delaware. I would never apply for something I certainly cannot afford! So I guess the question is, How did you get my info? Maybe you should screen your applicants more carefully! I have read other complaints that are similar, and I understand there is a 30 day period which to cancel. PLEASE CANCEL ME.
October 12, 2007
Poor service!
I made a payment with Continental Finance, Mastercard. They took out 3 payments of $60.00 out of my bank account, but I authorized only 1. I talked to mastercaard and told them about the situation. They said that they would refund the 2 payments. I have not seen any refund. I am now overdrawn on my bank account, and it would not of happened if I did not have them take those other two payments out. Since I did not get the refund I have tried to contact mastercard many times, but I can't get past the autamative system. In fact, the system option that would let me talk to a real person. it required me to put my credit card number, and then it says my information is invalid. they did agree to fix this by refunding my money, but I can't get through to a real person, and I feel like they should be responsible for this.

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