Mastercraft/Menards

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Category: Home & Garden

Contact Information
Michigan, United States

Mastercraft/Menards Reviews

blondeauto November 23, 2009
Mastercraft Exterior French Door
The horror stories you hear about Mastercraft exterior french doors...are true! Do not, I repeat...do not purchase this product (esp from Menards). Our blueprints called for 5 sets of french doors, which we purchased & our licensed contractor installed. Every time it rained, those doors leaked...so bad, it ran down into the floor below. Contacted the Menards Mgr, wrote letters, and took pics. Took Menards 2-3wks to have the Mastercraft rep FLY-in from WI to try and fix. Blamed on improper install...spent all day caulking, putting in little pad bumpers...testing w/the water hose. The rep declared them fixed. Few days later after a rain, leaking again! Water poured in over the threshold. JUST b/c we've spent so much money at Menards these past months building our home, the Mgr reluctantly allowed us to return them (but we had to buy replacements thru Menards). We upgraded to Pella sliders- as I'm scared to death of french doors & the possibilities of leaks! Love the new sliders. HATE Mastercraft exterior doors, such poor-poor quality and added so much stress to our lives. Menards/Mastercraft point to the builder and say improper install...but even after the rep came out and made sure they were all level, caulked, etc...still bad. BUYER BEWARE OF Mastercrap/Mastershaft doors.

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