Match.com
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Category: Websites
Contact Information United States
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Match.com Reviews
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joel johnson
May 29, 2009
blocked service after i payed
i gave match.com my checking account # to pay for service and they blocked me from prosuing a lady i saw on match .com
i only sent her a email maybe once or twice and could not get back in .
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ndc
May 28, 2009
unable to cancel subscription
signed up in may for 3 mocnths and explicitly emailed them to cancel my membership after that period. They have now automatically billed my credit card!
When I complained to them, they insist that they payment for May 2009 to August 2009 cannot be cancelled. My credit card company says that this is a PERPETUAL PROBLEM with match.com.
Please help.
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Jerri Scroggins
May 16, 2009
Dangerous men/dates
I had (2) dates from Match.com. They were both FELONS. Why in the world would this company not do background checks. I don't know what I was thinking when I started with them -
One and the last date I went on he hit me with a wooden coat hanger on the face and gave me a black eye. I later found out about his very shady past. He had been in PRISON twice and also threatened me if I filed charges against him. However, I was on a cruise with him at this time when I realized what kind of person he was. The Captain, helped me with getting a small boat to take me to get a shuttle to the nearest airport (5 hours away). I was told I would be taken by English speaking woman driver - I WAS NOT- instead I had to take a shuttle driven by two MEN who did not speak any English. The whole 5 hours I was afraid. Once I got to the city - Managua, Nigeruaga, I hold to pay for my hotel (which the company reimbursed me later) I also had a nightmare at the airport because the Cruise Director promised me my airline ticket was waiting - it was not. I had just finished with Chemo Therapy for 48 weeks, I did not have my energy level back to deal with all this. On top of that I had to take medicine for the damage the chemo had caused, MY DATE, from MATCH.COM stole most of it. We got into an argument, because apparently, he is also drug abuser, I told him I had to take my meds for pain from Fibro (which he already knew) that the meds were not for fun. He got angry.
When I finally made it back to the Houston, TX I was exhausted, had a huge BLACK-EYE. I contacted the Cruise Director with Ambassodor, the one who lied about every thing. I emailed her and told her I needed a report that I filed on the ship to the Captain. I contacted more than 7-8 times. She would not and did not respond to any of my request. I needed that to file Assault Charges against this person. Please inform others on the danger of these on-line dating services, most of them DO NOT DO BACKGROUND CHECKS!
Kindest Regards - Praying for your help - Jerri Scroggins
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Michelle Hartman
April 29, 2009
Canceled without permission
I signed up and paid for match.com for 6 months. I did this a month ago. I met a man who came to my house and saw my username and password sitting on my desk and took it upon himself to cancel my membership. Needless to say it didn't work out with him and I would appreciate it if I could get my match.com turned back on to complete my time that I paid for.
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Colin
April 13, 2009
Deceptive subscription practice.
Beware of Match.com's subscription. I signed up for just one month at $34.99 and was not informed that I would continue to receive a charge every month if I did not cancel the service. By the time I noticed, I was three months into it.
I think a good rule of thumb for signing up for online services is to use a paypal account, if possible, or a refillable VISA account. Don't even give them the room to debit money from your account.
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Shyannetla
April 11, 2009
Fraudulent Charges
I signed up for their service back in 2007 for three months. I was dissatisfied with the service, called to cancel. They gave me one additional month free to continue to try the service, I again called and canceled the service. Now after nearly two years last month they charge the credit card I used to sign up, when a call was placed to inquire I was informed the charge was for renewal lol.. AFTER TWO YEARS of NO service. I have forwarded a complaint to the AG office of MI. But I do believe their may well be enough complaints to pursue a class action lawsuit against them. If anyone is interested in doing this who has been charged fraudulently by Match.com regardless if the charges were refunded. contact me at [email protected]
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shawncwn
April 4, 2009
charged my bank account a fee i am not a member
i was going thrue my bank statement and noticed you credited me 107.00 then withdraweld 107.00 i am not a member and would like my money back i have given you all necceary info on contacting me and will expecting a answear thank you
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Beatrice
March 31, 2009
Online scam
I made a purchase on my charge card to funtonia.com... They did not have PayPal and I was hesitant at first. Stupid on my part I did it anyway, 2 weeks later I had a charge to Match.com. I had never visited nor used Match.com. I am normally very safe when using the internet for purchasing things. I would always investigate the company online before purchasing, My fault on this one I DIDN'T. Goes to show it only takes 1 time and they get you. I called my bank and hopefully things will be resolved soon. My bank first said I do not need a new card with only 1 item charged that was fraudulent. I told them BS...Send me another card now.
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Otice M. Williams
March 23, 2009
Unauthorized billing
Having reviewed my paper statement today, I was surprised to see a billing transaction of $77.94 charged against my credit card for Match.Com services! I personally went on-line and cancelled this service after my initial 6-month contract ended, which began on February 11, 2006!
To my horror, I was advised that I could not receive any refund for the prior years (of non-usage nor personal subscription), other than the most recent billing, which I had to argue to receive the refund!!
How is it, that a supposed "reputable" service can under-handedly continue to charge my credit card account for "services" which were unwanted & unsolicited. The Customer Service agent I spoke with today (Jessica), was able to confirm that there had been no personal activity initiated by me, since my "subscription" ended in August, 2006!!
I have chosen to pay bills electronically & not depend on paper statements which unknowingly may have reflected these unsolicited charges, unbeknown to me! This practice is not acceptable and it will not go unreported to those agencies which service the goodwill of the public!
I am requesting that ALL charges since my original subscription ended be refunded to me without hesitation. I find that good conscious will not allow me to accept anything less! I appreciate the opportunity to express my frustration & extreme disappointment with the business practice of Match.Com!!
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Lucy
March 23, 2009
Online fraud
I made a purchase on my charge card to funtonia.com... They did not have PayPal and I was hesitant at first. Stupid on my part I did it anyway, 2 weeks later I had a charge to Match.com. I had never visited nor used Match.com. I am normally very safe when using the internet for purchasing things. I would always investigate the company online before purchasing, My fault on this one I DIDN'T. Goes to show it only takes 1 time and they get you. I called my bank and hopefully things will be resolved soon. My bank first said I do not need a new card with only 1 item charged that was fraudulent. I told them BS... Send me another card now.
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