Chiropractors and Medical Providers Beware:
I am writing my very first post to tell my story in the hopes that nobody else has to go through what I am currently going through. The name of the company is: TRINITY MEDICAL SOLUTIONS, Inc., 6340 W 56th Ave, Unit 1, Arvada, CO 80002. The main contact person is Matt Carns. The website is www.trinitymedicalsolutions.com.
Trinity Medical Solutions advertises on ebay and in both medical and chiropractic trade journals. I first contacted them because I had a DRX9000 that I was looking to sell.
On 2/21/2008 I contacted Matt Carns and he offered to buy my machine, he said he had a driver in Phoenix and a buyer in California and wanted to pick up the machine as soon as possible. He offered me a low but a fair price and I accepted it. When the contract came there was a 30 day net clause written in. I was not willing to part with my machine and to be paid 30 days later so we negotiated and I was to get an initial wire into my account before the machine left my office...that wire was made as promised and my machine was taken from my office.
Matt Carns of Trinity Medical Solutions emailed me the terms of the contract which stated a second payment of $11, 500 would be made on 2/27/2008 and the final payment was to be made on 3/15/2008. Well today is 3/26/2008 and my contract has not yet been satisfied.
Over the past month I have contacted Trinity Medical Solutions, Inc multiple times everyday. At first I got excuses like "Matt Carns" is in a training or he will be in soon. So I started to keep a log of our conversations...they go like this:
2/27/2008 Matt Carns said "they are waiting for an overseas wire from Poland."
2/28/2007 Matt Carns said "His banker, Heidi at Washington Mutual left early so the wire could not be sent."
Friday 2/29/2008 I called multiple times and finally got in touch with Matt Carns and was told
Matt Carns would call me on Monday at 10:00am on Monday 3/3/2008.
3/3/2008 There was no phone call from Matt Carns so I called 12 times (yes I counted) before I was told by Brian Hardy that I will have all my money by March 14th.
3/4/2008 This is when they stopped answering my phone calls. But I kept calling and finally got Brian Hardy to answer the phone who told me the money would be there by March 14th.
3/10/2008 I was put on hold fpr 15 minutes when Matt Carns finally picked up and told me the $11, 500 that was supposed to be wired back on 2/27/2008 would be wired on Wednesday 3/12/2008.
3/12/2008 A wire was recieved in my account for $2, 000 not the $11, 500 that was promised.
4/13/2008 Well a whole month has gone by and I have not recieved another dime. The excuses are pitiful and I now have had to hire an attorney to help me get my hard earned money. It appears that lawyers and the law itself mean nothing to these criminals.
Well, here it is 9:45am on April 14 2008 and I have not heard anything other than "we are sorry we have not been able to follow through with the outline of the contract, rest assured you will be paid all the money your were promised plus penalties."
As I am doing my homework and finding more out about Matt Carns and Trinity Medical Solutions it appears this is THE WAY they do business. The report on the Better Business bureau's website is not good. When I contacted Arvada, CO police department I was put in touch with an investigator that "has been able to get these complaints resolved."
My goal is to get the information out there so that nobody else has to go through the stress that I have endured over the last month.
Here are a few more links that show just how trustworthy this company is:
http://www.resellerratings.com/store/Trinity_Medical_Solutions
http://www.erchonia.com/default.asp?contentID=120
http://phxpaindoctor.blogspot.com/2008/04/trinity-medical-solutions-inc-scam.html