Mattel
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Category: Services
Contact Information
United States
mattel.com
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Mattel Reviews
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Very-Mad
December 28, 2010
3-story barbie dream house
I purchased the 3-story barbie dream home for Christmas 2010. It is a piece of junk. A part of the house was cracked. The fireplace was defective and the chandelier never did work. I was told that they would replace the house only ifI returned every tiny part-not the house itself.Well I couldn't find the 1-inch toothbrush that came with it. So I justkept the piecce of junk rather than stress out on this plastic mess. I will never purchase another doll house from Mattel.
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Shynsah
March 11, 2010
Barbie
Twice I have bought "collector" Barbies from the Barbie collector.com Website & the Barbie does NOT look like the picture in the magazine, in one case the lashes were not the same as the picture, they were really short in comparison, & the next doll had pink instead of the red lipstick in the picture AND the hair looked totally different, it was supposed to look like Joan Jett & it looked like snow white with too much eyeshadow on. Not very pleased as I also had to pay 10 bucks in EXTRA shipping fees on top of what I paid to Mattel, to add insult to injury.
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charlotte3515
November 6, 2009
beach barbie
The barbie beach doll is a piece of crap !!! Just like all the other junk matttel is selling. The dolls hands will not fit right on the handle bars, so the doll will not ride the bike propper without her hands on the handle bars !!
Does mattel try out their junk ??? This is not the firt time I got took by their cheap barbies, but will be the last...I give up on their junk !!!
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October 17, 2008
Missing parts
Bought the big T-rex rampage hot wheels set for my son for his birthday, started to assemble it and it's missing a piece that connects the two sides, so I called the manufacturer, Mattel, to see if I could get a replacement part for it.
They won't give me a replacement part, but said if I send 2 of the pieces back they'll send a whole new one...
Sounds good right? Not really, I have to pay the shipping for it and it's 2 of the heavy parts. So not only do you pay for something that isn't all there, then you have to pay for the shipping because they screwed it up.
Their other option was to compesate me $5 for the missing piece..on a $50 toy. Right, like this is my fault that they didn't send the piece.
Not cool, Mattel, you suck!
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