I have purchased a mattress in Mattress land in Oakland Park, FL and the sales person guaranteed to me that my mattress has 10 years warranty, and 30 days guarantee, when I got the mattress, in a day I realized something was wrong with it, when I asked to get the mattress back, store manager by the name Joe said he would replace the mattress, and if in a couple months if I did not like the mattress, he will replace it again, but he said he can not replace me a mattress with warranty, so the sales person lied and sold me a mattress without warranty, now in a few months my mattress seem to sink and when I came to ask for a replacement as I was promised, the manager first said he will give me a credit then he changed his mind and told me that I am stuck with the mattress and if I do not leave the store, he will call a police. I have never been treated so poorly or experienced so deceitful selling tactics.

We purchased our Select Comfort mattress 3 years ago. No complaints until it started to lose air. Called customer service number and was treated terribly! Very sarcastic on the phone and not willing to help whatsoever. I asked if I could pay to have someone come out and check the problem. They said that they have no one that comes out - we would have to figure out the problem on our own. Unbelieveable in this day and age to be treated this way after purchasing a $3000.00 mattress. They should not be allowed to sell anything! There is no customer service with this company. You better be able to figure it our on your own...