Mattress1One

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Category: Lifestyle

Contact Information
Ft. Lauderdale, Florida, United States

mattress1usa.com

Mattress1One Reviews

bryttalyssa July 1, 2011

Employee Scamming!

My boyfriend was currently laid off from mattress1one for a lack of funds to pay all the managers they hired. When a company just starts out, they should be smart enough not to open 10 stores when they have huge competitors like Mattress Giant. Anyways, besides the lack of any sort of brain from this company's creators, their employee policies are ridiculous. First of all, they just hand company information and such out to managers on the first day. Keys, anything. They don't even know these people! As well, they put managers in a different store everyday. No wonder they can't establish a prominent customer base when a customer sees a different person every day of the week. Then, to make matters worse, one person is in the store from 10-9 everyday. It has been over a month now since my boyfriend has been laid off and no paycheck has been received. I hope one of the Salem brothers sees this and gets their shit together because I'm currently in the process of hiring and attorney to see this through, and you will be charged with the time it took to compensate and the attorney fees. My suggestion? PAY YOUR EMPLOYEES WHAT YOU OWE THEM. If you can't even do that, why would anyone trust you to buy something from you?

Dick and Susan March 16, 2010

sagging mattress

Customer Order #100645
I purchased a firm mattress and box springs set in Dec 2009 for our guest room. The wasn't used until late January for about 2 weeks. During that time the mattress began to sag. I contacted the store and completed Mattress 1 One special request form on Feb. 15th At that time I was told I would be contacted by the corporate office to schedule an inspection. I never received a call so was told to call "Betty" at 407-240-0954. After a few days and no call I called again. Betty was in a meeting so I spoke to Matt explaining my request. He said he could not find the fax request from the Davenport store and asked for another one to be sent. I returned to the store and spoke with Miguel the sales associate. Several days passed and still no call so I returned to the Davenport store and Miguel informed me it was out of his hands and he could do nothing for me. No one will provide us with any corporate phone #'s or any customer service #'s.

I can be contact at 863-557-8299 and my email address is [email protected]. Please help if you can.
Thank you in advance.