USE EXTREME CAUTION!
After several months and about 90 emails back and forth about trying to resolve a debt to the IRS, i just gave up and considered the $700 i gave to Mr. Rosaler a lost. The IRS tracks everytime you call or your enrolled agent calls. Mr Rosaler would state that he talked to XYZ and i should hear something in month...however when i contacted the IRS there where never any logs of him talking to the IRS or the IRS agreeing to a lesser amount owed.
USE EXTREME CAUTION, AND PERHAPS DO NOT AGREE TO FULL PAYMENT UNTIL CERTAIN RESULTS HAVE BEEN ACCOMPLISHED.
I will be filing a complaint with the IRS also.