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S Irshad
December 24, 2010
Tire insurance not ownered
I Bought a Brand New Tire on end of Oct from Mavis, Tire insurance taken at the time of purchase, next day I received a survey call from Mavis, I gave my opinion that every one was nice except I felt I have been charged over price for the tire.
Middle of Nov unfortunately the same tire exploded again, I went back for replacement, as store manager saw me start yelling that why i express my opinion against the store tire price and got excited, took tire from me gave me one month run around that tire is not available.
See the picture that store manager kicking the tire to show his hostility
after a month on 18 Dec returned my tire by making excuse that i am pulling a fast one and trying to replace the tire which has no insurance.
I try to make a point that why you have not told me upon taking tire a month before, and gave me a run around almost a month.
Left upset and felt humiliated, and penalized to express the feeling about store on the Mavis Company Survey.
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lunto
July 8, 2010
defective tires that cannot be returned
DO NOT BUY THESE TIRES!!! And definitely Do Not buy from Mavis Discount Tires. I've purchased 3 sets of this same model tire (Blizzak WS60) for 3 different cars and the first two sets went bad within the first year. The tires developed bubbles and unevenness on the side wall which made the car vibrate violently at any speed. The repair shop told me that they're not repairable and definitely not safe to leave on car so I had to buy new tires on the spot twice. The last set I purchased, I tried to return to the store (Mavis Tires) before I even put them on the car since the previous set experience the same problem. Mavis would not take them back and told me to deal with Bridgestone which would not take them back either. Now I'm stuck with a set of 4 tires that I'm sure won't last me and definitely won't trust taking them on long trips. I expressed my dissatisfaction to both Mavis and Bridgestone and both representatives didn't seem to care and told me to that I was out of luck and if I didn't like it I should buy from someone else. Please read and pay attention to customer reviews since we the customers are the only ones that can honestly try to help each other. Stores just want to make the sale and after that don't care what you think. Thank you. Tony, Queens New York.
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