I ordered their prodcut MAXIMUM BURN EXTREME on 5/26 and called to cancel on 6/4. Customer Service Rep walked me through the cancellation process through a link provided. I was told all is taken care of and that I shouldn't be charged. That evening I saw a charge pending on my account for $87.47, I then called back and said they would send a review request to the "billing department" and that is would take 3-5 busisness days. after waiting this time out and making a few more calls to them they said a I cancelled after the trial period. I than asked to speak with a manager. I was told pretty much the same thing. After an explaining the dates and showing her how to count to 10, she finally said that there may have been an error in the cancelation prcess and that she would submit a "request a review with the billing department" again, and to give another 3-5 business days to be reviewed. I believe she was just trying to rush me off the phone at this point.
Stay away from this company and all their products. Spread the word on any websites you can think of to help others out and avoid falling into this TRAP!!