My daughter, Crystal, was visiting Mexico on 6/27/10 when she signed an agreement (#CRQT 2172) with Mayan Palace Regency Vacation Club for $19, 564.00, which included a trade in of her existing Time Share with the Boardwalk Resort Hotel in Virginia Beach, VA.
As per this agreement, the Value Calculation had an applied Trade In credit of $25, 900. The timeshare that was traded in is owned by my daughter and her husband (Brian). Her husband was not present (he wasn't even in Mexico at the time) nor did he sign any paperwork.
Later that evening, Crystal called her husband to tell him about the timeshare. Brian advised her to cancel the agreement as he was not going to trade in their existing timeshare. Crystal was told that she was "locked in" and the contract could not be cancelled. NO ONE mentioned Profeco or having 7 days to get out of a contract. Who knew that Mexico had a Consumer Protection Law?
She has been trying since June 28, 2010 to get out of this contract. She also made her down payment on a RCI MasterCard for $6, 847 for this Mayan Resort transaction.
Two months after she got back from Mexico she called about the status of her existing timeshare in Virginia Beach and was told that Mayan Resorts had cancelled the trade. Crystal has excellent credit and has always made her payments on time. She is on the verge of filing bankruptcy over this one! She cannot afford the payments on the down payment nor the timeshare itself.
And shame on Bank of America for allowing a $7, 000 charge to be posted to an account knowing it would take her 30 years to pay it off!