We used them for our last move. The lies started with their salesman that came to our home. And the lies did not stop there. DO NOT SIGN anything with these people before checking out all the fine print and asking what their terminology means. What is (to you) just an estimated quote - to them becomes a binding contract. And if the sales person tells you you are only responsible for the weight section unless they pack you---this is NOT TRUE. They have lied to us through the whole process. They are very hard to get to return calls once they have delivered your furniture. Please warn everyone you know who is getting estimates for moving.