We had the same problem as sooo many others, but we had good luck with getting the bad HV board replaced free of charge even though our frig. was 4 mos. out of warranty. It seems to help if you mention this website when you call and tell them you know the scope of this problem. All in all, we were pleased with the service we received. We had a new board at our house within three days and installed the next. I did have to help him with the programming, this was only his second repair for this problem. we've been pleased with this frig. otherwise, I just hope there are no other problems headed our way.