Maytag / Refrigerator

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Category: Home & Garden

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United States

Maytag / Refrigerator Reviews

July 23, 2007
Lemon Product - poorest ever customer service
DO NOT EVER BUY A MAYTAG APPLIANCE!!

Their customer Service is the worst experience ever. My wife and I purchased a new side by side refrigerator. The compressor broke 1 1/2 weeks after the warranty expired. We got the compressor for free but Maytag wouldn't take into consideration that the warranty was only 1 1/2 weeks past the expiration date. The unit has also leaked for the whole 3 years. We have had them out twice for repairs and in total have had to pay $477.oo in service call fees (By the way the unit is still not fixed as of this email). We were on vacation when the last leak started again and had tile damage to the tune of over $500. The customer service Reps manager actually laughed out loud on the phone when I suggested that Maytag was liable to pay for the damages. The warranty is useless and the customer service is the same. Please I implore anyone who reads this: " Do NOT BUY A MAYTAG PRODUCT"!

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