Purchased a Maytag dryer in October '09.A month later it stopped drying my clothes.A service technician came out and said it was the thermostat and drum.I waited 10 days for the new drum.Meanwhile going back and forth to the laundry mat to dry clothes.The drum gets there and when the service guy opened it, it was cracked.I had to wait another 10 days for a new one.Three months later the thermostat burns out again.Long story short..Easter weekend of this year for the 6th time, the dryer broke again.I called corporate headquarters and basically had to jump through hoops to get a new dryer.Maytag had the worst customer service.They said they would give me a call when the dryer was delivered to a warehouse and ready to come to me..never happened..I've had to follow up with phone calls for the past 2 weeks to get any help.The dryer has been sittng at the warehouse with no phone number or address for delivery..I will never purchase another appliance from Maytag or Whirlpool!

i have had a maytag washer and dryer for 13 years i paid over one thousand dollars for the set...over the 13 years i have had them i have had to fix the dryer now 3 times...and now its a biggie problem with the drum...a high end part to buy...plus its not drying unless i leave the clothes in the dryer for about 2 hours!!!...i was told to buy maytag as it was the best but i am now gonna buy a GE...stay tuned!!!...april