My refrigerator is four years old and we have an extended warranty. We returned from vacation two weeks ago to find our frozen food thawed and spoiled due to a broken compressor. We called right away, but they couldn't come out until a week later. When he came out, he had no parts, instead he told me he had to order parts and it would take another week. It's now going into our third week... A&E Service Dept. is telling me the parts are backordered and it could from 3-6 MONTHS to get the parts. Neither Lowes nor Maytag will help, they just send me back and forth to each other. Everyone tells me the same thing in a very condescending tone, "Ma'am, there's nothing that I can do".

I have two small children and have lost hundreds of dollars in spoiled food and daily runs to the store for cold food and ice. I can't get my fridge fixed, even though I have a warranty... I can't believe I'm losing my mind over an appliance!