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Aynees3
June 20, 2011
Nothing But Trouble
I bought a Maytag Electric Gemini Rage in 2005. I also purchased the extended warranty at that time. It worked just fine until July of 2009, when it started throwing error codes. The oven completely shuts off when this happens. I have had 7 parts replaced ( computer board/clock has been replaced 3 times, oven door locks both upper and lower have been replaced, and harness wiring has been replaced.)It continues to throw error codes and shut down. Then it will re-set itself so by the time the tech gets out to service it there are no apparent problems. This has happened even after new parts were installed. To further complicate matters, Whirlpool switched warranty companies this year and do not even recognize the 5 trips out that were made prior to March 2010. I have called both the warranty company and Whirlpool and have been told that unless a tech says that my oven is "not repairable" there is nothing that will be done.I cannot put anything in my oven without the fear that it will shut off and ruin whatever is in the oven. It went out at Christmas this year, and although a new computer board was installed the week before Christmas, it threw error codes 4 days before Christmas and I was not able to use it for the holiday at all. I had to purchase a roaster oven in which to cook my turkey. Had to cancel my cookie baking for Christmas entirely.And by the time a tech came out the Monday after Christmas, it had somehow re-set itself and he could find no problems. It happened again this week after I had put a chicken in to roast; it threw error codes and shut off. I have tried unplugging it, shutting it off at the main circuit, and it never seems to fix it for long. I am truly beyond frustrated at this point. I feel that it should be REPLACED, so that I can have the peace of mind to know that when I go to use my oven, it will not shut off mid-bake. I have been patient, but I feel that this problem needs to be resolved. As this unit seems to be a lemon it should be replaced at no charge. I would appreciate any help to get this range replaced as soon as possible.
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