I purchased a Maytag Refrigerator summer of 2001. It is the most noisy refrigerator I have ever had. I didn't have is 2 months when the door handle came off. It is a double door and the handle that is left got a weird off color look to it after awhile. It never seemed to be as cool as my other friends refrigerators but I really didn't do anything about it till last year when both the refrigerator and freezer would become warm then cool again, It ruined over $150.00 in food at that time. I called out Sears and they told me the repair would be $400.00 so I paid it. I believe it was less than a week later my food went bad again and I called them out. I got very angry because they wanted to charge me an additional $400.00 to repair again. They told me it was a different part they needed to replace. I threw a fit because I lost additional food and if it would have been fixed properly the first time this would not have happened. Also I probably would have complained to Maytag or done something else rather than put out almost as much as buying another refrigerator on one that never quite cooled right. He offered me a warranty for one year. I had just had a surgery and was in no mood to continue to argue so I paid and excepted the warranty. It seemed to be cool but not like the refrigerators I have been used to. This new warranty would expire Nov 2, 2007. Well if you want to call it luck, my refrigerator started with the same problems as last year and I called November 1, 2007 while still under the warranty. It was contracted out by Sears to First City Repairs. It took them 9 days to call me back and then they called me at work and said they were in the area. NO notice. I cant just leave work. By the time I was able to return their message he had left the area. It was crazy. I called Sears almost every day and they would say they were trying to get their contractor to call me. Finally I had had enough and called the excellerated complaints department . Finally I had service December 11.2007, over a month after the original complaint. Now I have another call in for the same problem, a week after the first repair. This refrigerator's purchase price was $1100.00 and I added another $800.00 in repairs. I don't know what they are going to do with this occurrence. I asked about the food spoilage again and Sears said they only refund once a year. Well it is not my fault their tech didn't correct the problem. Today while looking for a place to complain, I noticed a site with numerous complaints on Magtag appliances and they are not doing something about their inferior products or responding to complaints.