We purchased our Maytag washer and had it installed in our NEW house in feb. It leaked and caused floor damage. A&E tech came out and it was a bad part, said they would have to order a value. A week to get a value, really!!! They WORST WORST customer service out there. RUDE!! We asked for a call ahead and you would have thought we asked for a million dollars. Hello we have jobs too. 4 hour time slots, no call aheads. First they said it would be a week until they could fix it. Then the tech left when we told the dispatch we were almost at the house. Now onto week 2 without a washer, and I have a baby, yeah not good. So again we are still waiting took another day off work to fix something that was not my fault. A&E is beyond the worst and reviews look to say the same. This reflex poorly on Maytag. I am in customer service and I know the world does not revolve around you, you help customers not have attitude and no wiling to work with people.

I purchased a Maytag washer in January 2011, which arrived visibly damaged. I accepted the machine and I contacted customer service. I was given a small discount and I had to wait two weeks for replacement parts to arrive and be installed by a Maytag service repairman. I have had problems with this machine repeatedly (five service calls since February 2011). Both Maytag and AJ Madison have continued to refuse to honor my request for a replacement washer, despite the inconvenience of waiting for repairmen, replacement parts, and having to go the laundromat. They seem to be more concerned with not wanting to lose the cost of a washer. They have actually spent almost as much money on repeat service calls and parts. I am disappointed with the lack of customer service provided by Maytag and AJ Madison.

Had worn gasket on gas stove, called Maytag said it was still covered under warranty. They arranged a service call. When the guy finally got here he had only have the request. Maytag had left out all info regarding warranty for stove. The repair man from A & E said he had no info and would not do the job without payment upfront. After a 15 minute wait to call Maytag and getting tossed off customer chat online finally reached Maytag.

The new rep Dave was like warrranty what warranty. Don't complain you got a good 10 years out of it. It supposedly had a 10 year warranty. Oh that was just the meaningless paperwork in front of me from the time of purchase. Meanwhile the only reason we scheduled the service call instead of putting the money to a new stove was cause the first customer service person said oh it is worth it you are still under warranty. So instead of the promised $125 service call we got screwed for nearly $200.

Also this stove is a mess, rusting out under the burners, difficult to clean. Do NOT buy a Maytag product. Their customer service is the worst. They do NOT stand behind their products or their warranties.

I have been reading the complaints about the Maytag Quiet Series 300 dishwasher. It seems to me as consumers we should have some recourse when a company sells a product that does not work under normal use. My expectation is that when I buy a dishwasher it should clean the dishes in a reasonable amount of time for years. I think most people would think a major applicance would work from 10 to 20 years, yet in these posts the amount of time is much less. In a perfect world, the company would feel a moral obligation to make this right with consumers. I would be interested in escalating this issue.

I just called Maytag to see when I bought this dishwasher, it was May 5, 2007. The customer service representative asked me whether I bought the extended warranty which costs $230.70 for a three year plan.

In July 2006 I purchased a Maytag refrigerator (model #MFI2568AES serial # 10831847JE) and matching Maytag Over The Range Microwave (model# MMV5165BAS serial# 11607619JL). This was my first time purchasing major appliances and decided on Maytag not only because they looked beautiful but also because I grew up with the Maytag repairman on TV and apparently was branded. Between the Fridge and Microwave I spend almost $3, 000. For that kind of money I assumed I could direct my cares elsewhere because I surely wouldn't need to worry about my expensive new appliances. Wishful thinking. In Jan 08 the refrigerator's HV Board failed, good thing it was under warranty. Next to break were the water and ice, just one month after my extended warranty expired - I think I know what the problem is - I recently bought the replacement parts but can't figure out how to get the fill tube and hose out or in (PN#67006317).…. and there is no Maytag repairman at the end of your toll free line. Then there is the microwave. The handle broke off two years ago. We have been working around the no handle problem and figured once my husband or I found work perhaps we could afford to replace the door. Yesterday I was warming my daughter's bottle of milk and the lights just simply went out! So now I have a very disagreeable sense about Maytag because my $2400 refrigerator can't make ice or water (my antique harvest yellow no-name in the garage can still do that) and now I have a broken down Maytag microwave. These products are not even 5 years old. Is this what I should have expected from the Maytag name? My next major purchase will be Kenmore, I understand that Sears stands by their products.