I purchased a Maytag refrigerator in September 2005 along with an extended warranty serviced by GE Protection. My refrigerator failed in August 2007. Since then it has failed 4 more times. GE is refusing to replace the unit stating that their contract reads the same part must fail 3 times within a 12 month period. Each time they come out they replace a different part. They insist on using A & E Appliance repair and won't allow me to pick someone else. A & E does not give me a service ticket to prove they were called out and when I asked them to give me the records they say they can't. I want my refrigerator replaced, I paid more than $2, 000 for it and it should last more than 18 months. Do I have any recourse?

I am so disgusted with Maytag and their supposed customer service. I have had 5 service calls on my refrigerator between March and July, 2008, so far. The defrost mechanism on the Maytag ICE20 is faulty and continues to be so despite all pieces of said mechanism being replaced. I've had to shuttle my food between my kitchen and garage refrigerator once every 1-2 weeks, so I can defrost the refrigerator manually. Patiently, I've plodded along, telling myself the serviceman would find and fix the problem. At this point, however, it's clear that the problem is not going to be found. The refrigerator, as I've read elsewhere, is a lemon! Will Maytag declare it unrepairable? No! They need a second opinion, so they're sending out a serviceman of their choice tomorrow. And they're so proud that they put a priority on it and on the parts this time. The big question I have is will this guy actually show? The first one they scheduled didn't. I was told it was a computer problem. (Excuse my teenage response, but WHATEVER!). The bottom line is you honor your customers or you don't. Listen up, folks. MAYTAG DOES NOT HONOR THEIR CUSTOMERS. Don't be a lemon-sucker. Don't buy MAYTAG!

Just purchased (1 day) and the ice maker stopped turning the auger. I suspect that the ice sometimes catches on the dispenser orifice and prevents the auger from turning which caused too much strain on motor and burns it out. Will wait and see what the warranty technician says. I have a bad feeling about this fridge. Had a Maytag washer which also turned out to be lemon. Had to replace a resistor with higher capacity since all the replacement boards kept coming with the same under powered resistor. I though Maytag would raised its quality now that they are merged with Whirlpool.

We purchased a Maytag Quiet Series 300 Dishwasher not quite 3 years ago. Now it doesn't drain, the control panel doesn't work and the handle is busted. Repair estimate is $370.

Is it really fair that consumers pay good money for these products and to no fault of our own have to replace a product 3 years later?

Maytag is willing to rebate 15% of the cost of a NEW Maytag dishwasher. My question is why would I want to spend a dime on a BRAND that has already proven to be a piece of crap? It is shame that Maytag cares more about their bottom line than making a quality product that lasts.

two years ago we bought a maytag refridgerator and maytag gas stove... both are VERY poor quality. The stove grates are chipped and we have used it less than we usually would because we have been away a great deal. the stove grates are very difficult to clean when one follows the instructions. The grates will not fit in a sink and they are heavy to lift, something we should have noticed before buying. The refridgerator is already dented and the plastic is peeling and the place where has a slight dent is rusted because the paint came off. immediately when a frozen vegetable box hit it! The lift to veg compartment broke and cannot be repaired aand was attached by teensie pieces of plastic...On top of all that the drawers seem to mold because of the dampness?! I have no idea what THAT is about!! We have never had any problems with our appliances in the past. we have never bought Maytag before and we NEVER will again. We paid a GREAT deal for these products and are VERY unhappy. Enraged would be more appropriate...